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This plugin is no longer maintained and might or might not work with current and/or future versions of Mattermost

mattersip

Mattermost plugin for integration of our SIP PBX.

Compiling

  • install go: https://golang.org/doc/install
  • because this uses go modules, clone this repository to somewhere not in $GOPATH. See the respective go command documentation for details.
  • cd to the repository and run make which builds the plugin binary. afterwards it creates a tarball in dist which can be uploaded via the mattermost ui.

Usage

Phone setup

This plugin listens for HTTP requests from the phones, signaling their status. These requests have the following structure:

Phone status

https://mattermost.example.com/plugins/net.bytemine.sip/sip/<action>/<user>[?secret=<secret>]

where action can be one of

dnd-on
dnd-off
offhook
onhook
paused-on
paused-off
login
logout
agent-login
agent-logout
answering-call

and user being the user name.

Example
https://mattermost.example.com/plugins/net.bytemine.sip/sip/dnd-on/bob[?secret=<secret>]

Would signal that user bob went DND.

Call status

https://mattermost.example.com/plugins/net.bytemine.sip/sip/<action>/<user>/<number>[?secret=<secret>]

where action can be one of

incoming-call
incoming-conf
unknown-exten

user is again the name of the affected user, number being a phone number.

Example
https://mattermost.example.com/plugins/net.bytemine.sip/sip/incoming-call/bob/1234567[?secret=<secret>]

Would signal that user bob has an incoming call from 1234567.

Plugin settings

The settings of the plugin can be modified in mattermosts system console:

  • Team Name: name of the team to join
  • Channel Name: name of channel to post status messages to
  • User E-mail: email address of user to post the status messages as
  • Dashboard Secret: secret to use for protecting the dashboard
  • Hide Connection Messages: if true don't display off-hook and on-hook messages in status channel
  • Number-User Mappings: mapping from numbers to names in the format <number>:<name>[,<number>:<name>], for example 123:bob,124:alice

The plugin enables two slash-commands:

  • /sip-dashboard: Shows a link to a HTML page which shows the current status of known clients. This page auto-refreshes.
  • /sip-status: Shows the status of known clients in Mattermost.

Plugin status

Health of the plugin can be checked using the URL https://mattermost.example.com/plugins/net.bytemine.sip/status[?secret=<secret>]