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Update MOS #501

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o-ram opened this issue Jul 6, 2024 · 4 comments
Open
1 of 2 tasks

Update MOS #501

o-ram opened this issue Jul 6, 2024 · 4 comments
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account-manager Issue for developing the account manager program documentation Improvements or additions to documentation

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@o-ram
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o-ram commented Jul 6, 2024

This refers to the internal and external doc for the team.

  • Update internal documentation
  • Update external one pager
@o-ram o-ram added the documentation Improvements or additions to documentation label Jul 6, 2024
@o-ram o-ram self-assigned this Jul 6, 2024
@AnthonyRollins AnthonyRollins added the account-manager Issue for developing the account manager program label Aug 14, 2024
@o-ram
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o-ram commented Sep 19, 2024

@AnthonyRollins the MOS one-pager has been revised with some new copy. I recalled that when we updated this before in April 2024, I was actually the one that updated the copy in the designed file using Adobe, so I went ahead and made the copy edits this time as well. I'm sure there's a larger conversation to be had here about where the editable version of these one-pagers live & process. (Colleen did upload the native files here in the drive, but I think they are inDesign.)

If you're comfortable with finalizing these one pager updates, and then separately tackling any bigger process related questions, then please give the linked item above a look over and provide any feedback you have. @laneymangan has already reviewed it and her edits were incorporated. Once everyone is happy, we would start printing this one going forward for the upcoming conferences and I would give it to Gillian to use as she needs in upcoming meetings. LMK if you have any questions!

@AnthonyRollins
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This looks great! The one thing that I would consider is changing the title of the first box to Dedicated Support from Dedicated Representative. I would like to represent us as supporting and not just that you would have someone dedicated

@o-ram
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o-ram commented Sep 24, 2024

Change made, so I think this is done! Updated version in the drive. And I intentionally left room in the "other" box so that we can fold in other items as they get announced without it taking too long to update.

@AnthonyRollins should I see about getting this version up on calitp.org as well? I ran this through the accessibility checker already so should just be a quick link swap since the old one is currently posted, but not sure if it would happen before APTA

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o-ram commented Sep 25, 2024

@AnthonyRollins here is a little MOS status recap:

  • Updated version: Done. This is the current version that has been reviewed within the team and is currently planned to be used at APTA.
  • Updated "Remix" version: this version adds in a Remix mention to the "other" box. I have it marked as "hold" in the drive until we want to start using it. It is a small change overall because this resource is not intended to heavily focus on any one specific item. That said, I can still easily make edits to this version if we want to word anything differently or there are other strong thoughts.
  • On the website side of things, I have not yet opened a Github issue to get the website version updated because I'm wondering if it's worth it to just hold off on that until we can use the Remix one...I don't want to ask for the URL to be updated just to have to potentially request an update again shortly after. But there might be ways around that, so I am flexible and can open the issue ASAP if that would be best. Thoughts?

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Labels
account-manager Issue for developing the account manager program documentation Improvements or additions to documentation
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