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AddressComplete: Unable to download responses #4598

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anikbrazeau opened this issue Nov 6, 2024 · 4 comments
Open

AddressComplete: Unable to download responses #4598

anikbrazeau opened this issue Nov 6, 2024 · 4 comments
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App bug Something isn't working

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@anikbrazeau
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Description

Encountering error when trying to download responses containing AddressComplete / branching, as CSV/JSON/ZIP.

Steps to reproduce

  1. Create a form with conditional branching and address complete
  2. Copy form cm35vgbuo000113ka5bzvgv0t
  3. Go to Test and submit responses
  4. Go to Responses and download responses
  5. See error

Details

  • Browser: Chrome
  • Operating system: Mac
  • Environment: Staging
  • Language: English
  • Viewport: Desktop
  • Output: cm35vgbuo000113ka5bzvgv0t

Downloads seamlessly

Screenshots or videos

Visual proof to help explain the problem.

Screenshot 2024-11-06 at 7.59.14 AM.png

Screenshot 2024-11-06 at 8.00.32 AM.png

Screenshot 2024-11-06 at 8.00.19 AM.png

@anikbrazeau anikbrazeau added App bug Something isn't working labels Nov 6, 2024
@samsadasivan
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Forms with and without branching - downloading responses worked for me

@ShadeWyrm
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This seems to be related to the specific form setup here.

form-name-2024-11-05.json

Still investigating the root cause, but it's definitely not all responses/forms that have AddressComplete.

@Abi-Nada
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Abi-Nada commented Nov 7, 2024

@anikbrazeau I'm curious: After creating a test response, did you then make any changes to the form, before you then downloaded the test response?

@anikbrazeau
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@Abi-Nada I may have? I could not replicate it. Could that be a scenario that a client might also encounter since it is possible to download draft responses and then to keep modifying the draft form content?

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4 participants