Preset does not survive reboot

[reetp]

On an old 'iMac 12.1' currently on Ventura using 1.5.16 Pro I have noticed that the custom preset that I save never appears to survive a reboot.

It doesn't look like the plist file gets modified. Permissions look OK. No idea how to test that further - the plist file appears to be in an encrypted binary format that I can't view/convert?

john@Johns-iMac ~ % ll ~/Library/Preferences/com.crystal*
-rw-------  1 john  staff  1026 Mar  3 18:50 /Users/john/Library/Preferences/com.crystalidea.macsfancontrol.plist

iMac12,1_tech_info.zip

[kleuter]

Did you try to quit the app manually and then reboot?

[reetp]

No.

I expected to be able to reboot without touching anything and it to be able to remember the settings....

[kleuter]

Unfortunately I wasn't able to reproduce it. Any specific steps please?

[reetp]

Set custom settings

Save

Reboot

Oh.

No idea where to look to see if the saved settings are actually there - I guess a file of some sort?

[kleuter]

thank you, normally they should be inside the plist.

Please post here the plist (zipped) before (with a new preset) and after the reboot (when the preset is missing).

com.crystalidea.macsfancontrol.plist

thanks again!

[kleuter]

I also noticed in the tech zip that you're running macOS Monterey (not Ventura), right?

[reetp]

Hi,
Before and after, and dir perms for reference

Archive.zip

you're running macOS Monterey

I am an idiot.

Yes, this machine is on Monterey via opencore - old iMAc 12.1/i5. Not got round to upgrading to Ventura as yet.

My Macbook is , or was, Ventura..... Confoosed! Sorry :-(

[kleuter]

Thank you, there must be a bug in the app that prevents from reading the plist correctly.
Please try this build and post tech info zip, it has extended log so hopefully I can locate the issue.
macsfancontrol.zip

Thanks.

[reetp]

Thanks for that - sorry I am out and about but will test this ASAP and respond accordingly!

[kleuter]

Thank you, looking forward

[kleuter]

Please?

[kleuter]

😢

[reetp]

Sorry I got distracted by a big router issue at work and I am now out and about until Saturday :-(

I did some brief tests and got some inconsistent results which I started documenting, but didn't finish.

Twice I managed to get double icons in the top tray, and it didn't appear to survive.

I promise I will get back to this as soon as I am back!!

[reetp]

OK, finally have some time!

First thing is I have seen this on a couple of reboots - double tray icon:

Next, I have tried several times but none of it survives a reboot :-(

Will supply any info required and happy to do some more testing. I could try upgrading to Ventura if required, but there won't be any going back!

[kleuter]

Please post tech info zip, it has extended log so hopefully I can locate the issue.

[reetp]

Try that - preset not save after reboot.

iMac12,1_tech_info.zip

[kleuter]

You are running two version of the app at the same time (1.5.16 and 1.5.17). It's not correct, please use only 1.5.17.

1. Please create a new profile, exit the app, send us com.crystalidea.macsfancontrol.plist.
2. Reboot, start the app and create tech info, post it here as well together with com.crystalidea.macsfancontrol.plist

Thank a lot.

[reetp]

Hi.

OK - riddle me this as I do not understand.

I had originally opened the new test app and dragged it across and upgraded as per the dialog, or so I thought? Clearly there is more going on than I can see.

I decided to start by removing the app, and then reboot, reinstall, and test.

Check the processes:

ps -e |grep -i fan
   84 ??         0:05.71 /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite
11658 ??         0:06.32 /Applications/Macs Fan Control.app/Contents/MacOS/Macs Fan Control

Closed the tray icon.

Went to Applications and threw the app in the bin, and emptied it. Nothing apparent in applications.

However:

ps -e |grep -i fan
   84 ??         0:05.75 /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite

Hmm - that's odd. Must be a hangover. A reboot will probably clear it.

Rebooted.

Blow me if the app doesn't appear in the tray + a preset.

Version is 1.5.16

Check in Apps folder - nothing? Where is it hiding?

Seems to be in /Users/John/Applications and not /Applications

So, where should it be installed? And why the inconsistency?

I probably need another reboot to see if the preset remains or not.

I'll let you know.

[kleuter]

The app should be installed in /Applications only

[reetp]

OK and sorry for the delay. I think l finally have a handle on what happens.

If I use the downloaded zip from the website and in Finder I double click to extract I get the App in Downloads.

If I then open it from Finder I then get a pop up asking me if I want to move to the Applications folder - but that is the folder in my home directory, NOT the system Application folder.

Not sure how you get around that! It isn't clear that this is the wrong directory (I has no idea there were two application directories!)