diff --git a/plugins/intercom/hooks.js b/plugins/intercom/hooks.js
index 981b83d38a..9f0d99085a 100644
--- a/plugins/intercom/hooks.js
+++ b/plugins/intercom/hooks.js
@@ -80,8 +80,7 @@ module.exports = {
     global.Intercom("boot", {
       app_id: this.configuration.appId,
       email: user.email,
-      name: user.name,
-      user_id: user.uid
+      name: AuthStore.getUserLabel()
     });
 
     IntercomStore.addChangeListener(
diff --git a/plugins/intercom/stores/IntercomStore.js b/plugins/intercom/stores/IntercomStore.js
index 211b409935..0a5a9c3998 100644
--- a/plugins/intercom/stores/IntercomStore.js
+++ b/plugins/intercom/stores/IntercomStore.js
@@ -7,6 +7,7 @@ import {
   HEALTH_NODES_CHANGE,
   CLUSTER_CCID_SUCCESS
 } from "#SRC/js/constants/EventTypes";
+import AuthStore from "#SRC/js/stores/AuthStore";
 import ConfigStore from "#SRC/js/stores/ConfigStore";
 import MetadataStore from "#SRC/js/stores/MetadataStore";
 import NodeHealthStore from "../../nodes/src/js/stores/NodeHealthStore";
@@ -123,8 +124,13 @@ class IntercomStore extends GetSetBaseStore {
   }
 
   onClusterCCIDSuccess() {
+    const user = AuthStore.getUser();
     const ccid = ConfigStore.get("ccid");
-    this.set({ crypto_cluster_uuid: ccid.zbase32_public_key });
+
+    this.set({
+      crypto_cluster_uuid: ccid.zbase32_public_key,
+      user_id: `${user.uid}+${ccid.zbase32_public_key}`
+    });
 
     this.emit(INTERCOM_CHANGE);
   }
diff --git a/plugins/intercom/stores/__tests__/IntercomStore-test.js b/plugins/intercom/stores/__tests__/IntercomStore-test.js
index cc23ee482f..cbc4d4cf0e 100644
--- a/plugins/intercom/stores/__tests__/IntercomStore-test.js
+++ b/plugins/intercom/stores/__tests__/IntercomStore-test.js
@@ -1,5 +1,6 @@
 const MetadataStore = require("#SRC/js/stores/MetadataStore");
 const ConfigStore = require("#SRC/js/stores/ConfigStore");
+const AuthStore = require("#SRC/js/stores/AuthStore");
 const EventTypes = require("#SRC/js/constants/EventTypes");
 
 const NodeHealthStore = require("../../../nodes/src/js/stores/NodeHealthStore");
@@ -7,6 +8,8 @@ const NodeHealthStore = require("../../../nodes/src/js/stores/NodeHealthStore");
 const { INTERCOM_CHANGE } = require("../../constants/EventTypes");
 const IntercomStore = require("../IntercomStore");
 
+jest.mock("#SRC/js/stores/AuthStore");
+
 describe("IntercomStore", function() {
   it("adds attribute", function() {
     IntercomStore.addAttribute("foo", "bar");
@@ -59,6 +62,8 @@ describe("IntercomStore", function() {
       const mockedFn = jest.genMockFunction();
       IntercomStore.onClusterCCIDSuccess = mockedFn;
 
+      AuthStore.getUser.mockResolvedValue({ uid: "user_uid" });
+
       addIntercomChangeListener();
 
       ConfigStore.emit(EventTypes.CLUSTER_CCID_SUCCESS);