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[APM] OTel Agent names not recognized correctly after a change in mapping #180444

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AlexanderWert opened this issue Apr 10, 2024 · 9 comments · Fixed by #180574 or #193134
Closed

[APM] OTel Agent names not recognized correctly after a change in mapping #180444

AlexanderWert opened this issue Apr 10, 2024 · 9 comments · Fixed by #180574 or #193134
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apm bug Fixes for quality problems that affect the customer experience OpenTelemetry Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team

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@AlexanderWert
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Kibana version:
8.13 +

Describe the bug:
With elastic/apm-data#203 the field agent.name for OTel data got an additional suffix.
For example, for Java OTel, before the name was always: opentelemetry/java.
With the above change, we now can differentiate different distributions of the OTel SDKs / agents, resulting in agent names like:

  • opentelemetry/java/elastic
  • opentelemetry/java/opentelemetry-instrumentation
  • opentelemetry/java/some-other-distro
  • etc.

(Note: The above is not Java specific, but a general change for all languages).

With that change the APM UI broke in terms of not being able to recognize the Agent icon and additional OpenTelemetry meta-information anymore:

Before:
image

After:
service-metadata-for-elastic-distros

@AlexanderWert AlexanderWert added bug Fixes for quality problems that affect the customer experience Team:APM All issues that need APM UI Team support apm labels Apr 10, 2024
@elasticmachine
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Pinging @elastic/apm-ui (Team:APM)

@smith smith added v8.14.0 OpenTelemetry Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team labels Apr 10, 2024
@elasticmachine
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Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

@smith smith removed the Team:APM All issues that need APM UI Team support label Apr 10, 2024
@smith
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smith commented Apr 10, 2024

We have some stories with agent icons under ServiceLink but maybe we should add a complete list of examples we would expect similar to what we have for span icons: https://ci-artifacts.kibana.dev/storybooks/main/00a637c8ce0d33df6a12b40a6ab6c765afaf440d/apm/index.html?path=/story/shared-spanicon--list

I believe all the client-side logic for dealing with agent names is in this package: https://github.com/elastic/kibana/blob/a6a6823d284fc0ca63ef362612750b0d97ebf30d/packages/kbn-elastic-agent-utils/src/agent_names.ts

@SylvainJuge
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From what I found with the java agent with #180574 it is only impacting users of the 2.x versions that provide the telemetry.* attributes, with 1.x java agent versions the otel and java badges are properly shown.

cauemarcondes added a commit that referenced this issue Apr 22, 2024
## Summary

With newer versions of the Java agent (tested with 2.2.0 here), the
`agent.name` field now contains multiple parts and we should consider
the prefix and not the whole string to properly detect if it's an otel
agent or not.

Fixing this is also a prerequisite for
#174445 as the metric charts are
not properly displayed for otel agents (and the java one in particular).

Fixes #180444

#### Without the fix

![Screenshot from 2024-04-11
12-01-55](https://github.com/elastic/kibana/assets/763082/986a6728-1d84-48ed-ba7e-9236f258545b)


#### After fixing it


![image](https://github.com/elastic/kibana/assets/763082/4726427d-6d18-4f9b-a389-f860924f512c)

### Checklist

Delete any items that are not applicable to this PR.

I'm really not a typescript nor kibana expert, so I'm pretty sure there
are better and cleaner ways to implement this.

- [ ] Any text added follows [EUI's writing
guidelines](https://elastic.github.io/eui/#/guidelines/writing), uses
sentence case text and includes [i18n
support](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)
- [ ]
[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)
was added for features that require explanation or tutorials
- [ ] [Unit or functional
tests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)
were updated or added to match the most common scenarios
- [ ] [Flaky Test
Runner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1) was
used on any tests changed
- [ ] Any UI touched in this PR is usable by keyboard only (learn more
about [keyboard accessibility](https://webaim.org/techniques/keyboard/))
- [ ] Any UI touched in this PR does not create any new axe failures
(run axe in browser:
[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),
[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))
- [ ] If a plugin configuration key changed, check if it needs to be
allowlisted in the cloud and added to the [docker
list](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)
- [ ] This renders correctly on smaller devices using a responsive
layout. (You can test this [in your
browser](https://www.browserstack.com/guide/responsive-testing-on-local-server))
- [ ] This was checked for [cross-browser
compatibility](https://www.elastic.co/support/matrix#matrix_browsers)


### Risk Matrix

Delete this section if it is not applicable to this PR.

Before closing this PR, invite QA, stakeholders, and other developers to
identify risks that should be tested prior to the change/feature
release.

When forming the risk matrix, consider some of the following examples
and how they may potentially impact the change:

| Risk | Probability | Severity | Mitigation/Notes |

|---------------------------|-------------|----------|-------------------------|
| Multiple Spaces—unexpected behavior in non-default Kibana Space.
| Low | High | Integration tests will verify that all features are still
supported in non-default Kibana Space and when user switches between
spaces. |
| Multiple nodes—Elasticsearch polling might have race conditions
when multiple Kibana nodes are polling for the same tasks. | High | Low
| Tasks are idempotent, so executing them multiple times will not result
in logical error, but will degrade performance. To test for this case we
add plenty of unit tests around this logic and document manual testing
procedure. |
| Code should gracefully handle cases when feature X or plugin Y are
disabled. | Medium | High | Unit tests will verify that any feature flag
or plugin combination still results in our service operational. |
| [See more potential risk
examples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx) |


### For maintainers

- [ ] This was checked for breaking API changes and was [labeled
appropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)

---------

Co-authored-by: kibanamachine <[email protected]>
Co-authored-by: Cauê Marcondes <[email protected]>
kibanamachine pushed a commit to kibanamachine/kibana that referenced this issue Apr 22, 2024
## Summary

With newer versions of the Java agent (tested with 2.2.0 here), the
`agent.name` field now contains multiple parts and we should consider
the prefix and not the whole string to properly detect if it's an otel
agent or not.

Fixing this is also a prerequisite for
elastic#174445 as the metric charts are
not properly displayed for otel agents (and the java one in particular).

Fixes elastic#180444

#### Without the fix

![Screenshot from 2024-04-11
12-01-55](https://github.com/elastic/kibana/assets/763082/986a6728-1d84-48ed-ba7e-9236f258545b)

#### After fixing it

![image](https://github.com/elastic/kibana/assets/763082/4726427d-6d18-4f9b-a389-f860924f512c)

### Checklist

Delete any items that are not applicable to this PR.

I'm really not a typescript nor kibana expert, so I'm pretty sure there
are better and cleaner ways to implement this.

- [ ] Any text added follows [EUI's writing
guidelines](https://elastic.github.io/eui/#/guidelines/writing), uses
sentence case text and includes [i18n
support](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)
- [ ]
[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)
was added for features that require explanation or tutorials
- [ ] [Unit or functional
tests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)
were updated or added to match the most common scenarios
- [ ] [Flaky Test
Runner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1) was
used on any tests changed
- [ ] Any UI touched in this PR is usable by keyboard only (learn more
about [keyboard accessibility](https://webaim.org/techniques/keyboard/))
- [ ] Any UI touched in this PR does not create any new axe failures
(run axe in browser:
[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),
[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))
- [ ] If a plugin configuration key changed, check if it needs to be
allowlisted in the cloud and added to the [docker
list](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)
- [ ] This renders correctly on smaller devices using a responsive
layout. (You can test this [in your
browser](https://www.browserstack.com/guide/responsive-testing-on-local-server))
- [ ] This was checked for [cross-browser
compatibility](https://www.elastic.co/support/matrix#matrix_browsers)

### Risk Matrix

Delete this section if it is not applicable to this PR.

Before closing this PR, invite QA, stakeholders, and other developers to
identify risks that should be tested prior to the change/feature
release.

When forming the risk matrix, consider some of the following examples
and how they may potentially impact the change:

| Risk | Probability | Severity | Mitigation/Notes |

|---------------------------|-------------|----------|-------------------------|
| Multiple Spaces&mdash;unexpected behavior in non-default Kibana Space.
| Low | High | Integration tests will verify that all features are still
supported in non-default Kibana Space and when user switches between
spaces. |
| Multiple nodes&mdash;Elasticsearch polling might have race conditions
when multiple Kibana nodes are polling for the same tasks. | High | Low
| Tasks are idempotent, so executing them multiple times will not result
in logical error, but will degrade performance. To test for this case we
add plenty of unit tests around this logic and document manual testing
procedure. |
| Code should gracefully handle cases when feature X or plugin Y are
disabled. | Medium | High | Unit tests will verify that any feature flag
or plugin combination still results in our service operational. |
| [See more potential risk
examples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx) |

### For maintainers

- [ ] This was checked for breaking API changes and was [labeled
appropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)

---------

Co-authored-by: kibanamachine <[email protected]>
Co-authored-by: Cauê Marcondes <[email protected]>
(cherry picked from commit a695f52)
kibanamachine referenced this issue Apr 22, 2024
# Backport

This will backport the following commits from `main` to `8.14`:
- [fix otel service detection
(#180574)](#180574)

<!--- Backport version: 9.4.3 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT
[{"author":{"name":"SylvainJuge","email":"[email protected]"},"sourceCommit":{"committedDate":"2024-04-22T11:39:47Z","message":"fix
otel service detection (#180574)\n\n## Summary\r\n\r\nWith newer
versions of the Java agent (tested with 2.2.0 here), the\r\n`agent.name`
field now contains multiple parts and we should consider\r\nthe prefix
and not the whole string to properly detect if it's an otel\r\nagent or
not.\r\n\r\nFixing this is also a prerequisite
for\r\nhttps://github.com//issues/174445 as the metric
charts are\r\nnot properly displayed for otel agents (and the java one
in particular).\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\n#### Without the
fix\r\n\r\n![Screenshot from
2024-04-11\r\n12-01-55](https://github.com/elastic/kibana/assets/763082/986a6728-1d84-48ed-ba7e-9236f258545b)\r\n\r\n\r\n####
After fixing
it\r\n\r\n\r\n![image](https://github.com/elastic/kibana/assets/763082/4726427d-6d18-4f9b-a389-f860924f512c)\r\n\r\n###
Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\nI'm really not a typescript nor kibana expert, so I'm pretty
sure there\r\nare better and cleaner ways to implement this.\r\n\r\n- [
] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
[
]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n\r\n---------\r\n\r\nCo-authored-by:
kibanamachine
<[email protected]>\r\nCo-authored-by:
Cauê Marcondes
<[email protected]>","sha":"a695f528c0754ee1ae7eaed79c3244d5292f6f95","branchLabelMapping":{"^v8.15.0$":"main","^v(\\d+).(\\d+).\\d+$":"$1.$2"}},"sourcePullRequest":{"labels":["release_note:fix","v8.14.0","v8.15.0"],"title":"fix
otel service
detection","number":180574,"url":"https://github.com/elastic/kibana/pull/180574","mergeCommit":{"message":"fix
otel service detection (#180574)\n\n## Summary\r\n\r\nWith newer
versions of the Java agent (tested with 2.2.0 here), the\r\n`agent.name`
field now contains multiple parts and we should consider\r\nthe prefix
and not the whole string to properly detect if it's an otel\r\nagent or
not.\r\n\r\nFixing this is also a prerequisite
for\r\nhttps://github.com//issues/174445 as the metric
charts are\r\nnot properly displayed for otel agents (and the java one
in particular).\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\n#### Without the
fix\r\n\r\n![Screenshot from
2024-04-11\r\n12-01-55](https://github.com/elastic/kibana/assets/763082/986a6728-1d84-48ed-ba7e-9236f258545b)\r\n\r\n\r\n####
After fixing
it\r\n\r\n\r\n![image](https://github.com/elastic/kibana/assets/763082/4726427d-6d18-4f9b-a389-f860924f512c)\r\n\r\n###
Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\nI'm really not a typescript nor kibana expert, so I'm pretty
sure there\r\nare better and cleaner ways to implement this.\r\n\r\n- [
] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
[
]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n\r\n---------\r\n\r\nCo-authored-by:
kibanamachine
<[email protected]>\r\nCo-authored-by:
Cauê Marcondes
<[email protected]>","sha":"a695f528c0754ee1ae7eaed79c3244d5292f6f95"}},"sourceBranch":"main","suggestedTargetBranches":["8.14"],"targetPullRequestStates":[{"branch":"8.14","label":"v8.14.0","branchLabelMappingKey":"^v(\\d+).(\\d+).\\d+$","isSourceBranch":false,"state":"NOT_CREATED"},{"branch":"main","label":"v8.15.0","branchLabelMappingKey":"^v8.15.0$","isSourceBranch":true,"state":"MERGED","url":"https://github.com/elastic/kibana/pull/180574","number":180574,"mergeCommit":{"message":"fix
otel service detection (#180574)\n\n## Summary\r\n\r\nWith newer
versions of the Java agent (tested with 2.2.0 here), the\r\n`agent.name`
field now contains multiple parts and we should consider\r\nthe prefix
and not the whole string to properly detect if it's an otel\r\nagent or
not.\r\n\r\nFixing this is also a prerequisite
for\r\nhttps://github.com//issues/174445 as the metric
charts are\r\nnot properly displayed for otel agents (and the java one
in particular).\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\n#### Without the
fix\r\n\r\n![Screenshot from
2024-04-11\r\n12-01-55](https://github.com/elastic/kibana/assets/763082/986a6728-1d84-48ed-ba7e-9236f258545b)\r\n\r\n\r\n####
After fixing
it\r\n\r\n\r\n![image](https://github.com/elastic/kibana/assets/763082/4726427d-6d18-4f9b-a389-f860924f512c)\r\n\r\n###
Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\nI'm really not a typescript nor kibana expert, so I'm pretty
sure there\r\nare better and cleaner ways to implement this.\r\n\r\n- [
] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
[
]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n\r\n---------\r\n\r\nCo-authored-by:
kibanamachine
<[email protected]>\r\nCo-authored-by:
Cauê Marcondes
<[email protected]>","sha":"a695f528c0754ee1ae7eaed79c3244d5292f6f95"}}]}]
BACKPORT-->

Co-authored-by: SylvainJuge <[email protected]>
@rogercoll
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Reopening this issue because the https://github.com/elastic/kibana/pull/180574/files PR seems to fix Java agents only. Dotnet, PHP and Node.js seems to be not recognized yet:

image
image

I think a more generic option would be to skip/remove any prefix (e.g opentelemetry/) from the agent name check.

@rogercoll rogercoll reopened this Aug 9, 2024
@smith smith added the needs-refinement A reason and acceptance criteria need to be defined for this issue label Aug 9, 2024
@smith
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smith commented Aug 9, 2024

We'll take another look at this to make sure we're covering all the cases.

IMO the best solution would to use telemetry.sdk and process.runtime OpenTelemetry fields directly as the inputs for the function that returns an icon for a service. I don't know which of these attributes we currently have.

@smith smith removed the v8.14.0 label Aug 9, 2024
@rogercoll
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It seems that for some APM only fails the Elastic's distributions, .NET example:

  • Using upstream vanila agent:
    image

  • Using the Elastic's .NET SDK distribution:
    image

@rmyz
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rmyz commented Sep 17, 2024

Hi team, I've created #193134 which will solve the issue regarding the icon.

I've also noticed that we are receiving a malformed language under OpenTelemetry details:

Image

This info is fetched by GET /internal/apm/services/{serviceName}/metadata/details on this file, should we change anything here as well?

@rmyz rmyz removed the needs-refinement A reason and acceptance criteria need to be defined for this issue label Sep 17, 2024
@AlexanderWert
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AlexanderWert commented Sep 17, 2024

This info is fetched by GET /internal/apm/services/{serviceName}/metadata/details on this file, should we change anything here as well?

@rmyz Yes, let's please fix everything related to agent name that broke with the change of the name.

rmyz added a commit that referenced this issue Sep 20, 2024
## Summary

Fixes #180444

This PR fixes the agent names not being able to properly be retrieved by
the APM UI, changing the way we map OpenTelemetry agent names.
As the format changed from `(opentelemetry|otlp)/{agentName}` to
`(opentelemetry|otlp)/{agentName}/{details}`, we now get the second part
splitting by `/`.

Added mappings for RUM, Android, and iOS OpenTelemetry client, also
fixed `get_service_metadata_details` to get the correct OpenTelemetry
details.

|Before|After|
|-|-|

|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|

## How to test
1. Checkout to this branch
2. Run `node scripts/synthtrace many_otel_services.ts --live --clean`
which will fill some APM Otel services.
3. Check that the icon is now rendering
kibanamachine pushed a commit to kibanamachine/kibana that referenced this issue Sep 20, 2024
## Summary

Fixes elastic#180444

This PR fixes the agent names not being able to properly be retrieved by
the APM UI, changing the way we map OpenTelemetry agent names.
As the format changed from `(opentelemetry|otlp)/{agentName}` to
`(opentelemetry|otlp)/{agentName}/{details}`, we now get the second part
splitting by `/`.

Added mappings for RUM, Android, and iOS OpenTelemetry client, also
fixed `get_service_metadata_details` to get the correct OpenTelemetry
details.

|Before|After|
|-|-|

|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|

## How to test
1. Checkout to this branch
2. Run `node scripts/synthtrace many_otel_services.ts --live --clean`
which will fill some APM Otel services.
3. Check that the icon is now rendering

(cherry picked from commit 735e216)
rmyz added a commit to rmyz/kibana that referenced this issue Sep 20, 2024
## Summary

Fixes elastic#180444

This PR fixes the agent names not being able to properly be retrieved by
the APM UI, changing the way we map OpenTelemetry agent names.
As the format changed from `(opentelemetry|otlp)/{agentName}` to
`(opentelemetry|otlp)/{agentName}/{details}`, we now get the second part
splitting by `/`.

Added mappings for RUM, Android, and iOS OpenTelemetry client, also
fixed `get_service_metadata_details` to get the correct OpenTelemetry
details.

|Before|After|
|-|-|

|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|

## How to test
1. Checkout to this branch
2. Run `node scripts/synthtrace many_otel_services.ts --live --clean`
which will fill some APM Otel services.
3. Check that the icon is now rendering

(cherry picked from commit 735e216)

# Conflicts:
#	src/plugins/telemetry/schema/oss_plugins.json
kibanamachine referenced this issue Sep 20, 2024
# Backport

This will backport the following commits from `main` to `8.x`:
- [[APM UI] Fix OpenTelemetry agent names
(#193134)](#193134)

<!--- Backport version: 9.4.3 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Sergi
Romeu","email":"[email protected]"},"sourceCommit":{"committedDate":"2024-09-20T07:07:14Z","message":"[APM
UI] Fix OpenTelemetry agent names (#193134)\n\n## Summary\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\nThis PR fixes the
agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
changed from `(opentelemetry|otlp)/{agentName}`
to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
second part\r\nsplitting by `/`.\r\n\r\nAdded mappings for RUM, Android,
and iOS OpenTelemetry client, also\r\nfixed
`get_service_metadata_details` to get the correct
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How to test\r\n1. Checkout to this branch\r\n2. Run `node
scripts/synthtrace many_otel_services.ts --live --clean`\r\nwhich will
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agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
changed from `(opentelemetry|otlp)/{agentName}`
to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
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UI] Fix OpenTelemetry agent names (#193134)\n\n## Summary\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\nThis PR fixes the
agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
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to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
second part\r\nsplitting by `/`.\r\n\r\nAdded mappings for RUM, Android,
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How to test\r\n1. Checkout to this branch\r\n2. Run `node
scripts/synthtrace many_otel_services.ts --live --clean`\r\nwhich will
fill some APM Otel services.\r\n3. Check that the icon is now
rendering","sha":"735e216a952670eb57eaea1229be16e89f9bf1cd"}}]}]
BACKPORT-->

---------

Co-authored-by: Sergi Romeu <[email protected]>
rmyz referenced this issue Sep 20, 2024
# Backport

This will backport the following commits from `main` to `8.15`:
- [[APM UI] Fix OpenTelemetry agent names
(#193134)](#193134)

<!--- Backport version: 8.9.8 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Sergi
Romeu","email":"[email protected]"},"sourceCommit":{"committedDate":"2024-09-20T07:07:14Z","message":"[APM
UI] Fix OpenTelemetry agent names (#193134)\n\n## Summary\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\nThis PR fixes the
agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
changed from `(opentelemetry|otlp)/{agentName}`
to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
second part\r\nsplitting by `/`.\r\n\r\nAdded mappings for RUM, Android,
and iOS OpenTelemetry client, also\r\nfixed
`get_service_metadata_details` to get the correct
OpenTelemetry\r\ndetails.\r\n\r\n|Before|After|\r\n|-|-|\r\n\r\n|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|\r\n\r\n##
How to test\r\n1. Checkout to this branch\r\n2. Run `node
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UI] Fix OpenTelemetry agent names (#193134)\n\n## Summary\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\nThis PR fixes the
agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
changed from `(opentelemetry|otlp)/{agentName}`
to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
second part\r\nsplitting by `/`.\r\n\r\nAdded mappings for RUM, Android,
and iOS OpenTelemetry client, also\r\nfixed
`get_service_metadata_details` to get the correct
OpenTelemetry\r\ndetails.\r\n\r\n|Before|After|\r\n|-|-|\r\n\r\n|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|\r\n\r\n##
How to test\r\n1. Checkout to this branch\r\n2. Run `node
scripts/synthtrace many_otel_services.ts --live --clean`\r\nwhich will
fill some APM Otel services.\r\n3. Check that the icon is now
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UI] Fix OpenTelemetry agent names (#193134)\n\n## Summary\r\n\r\nFixes
https://github.com/elastic/kibana/issues/180444\r\n\r\nThis PR fixes the
agent names not being able to properly be retrieved by\r\nthe APM UI,
changing the way we map OpenTelemetry agent names.\r\nAs the format
changed from `(opentelemetry|otlp)/{agentName}`
to\r\n`(opentelemetry|otlp)/{agentName}/{details}`, we now get the
second part\r\nsplitting by `/`.\r\n\r\nAdded mappings for RUM, Android,
and iOS OpenTelemetry client, also\r\nfixed
`get_service_metadata_details` to get the correct
OpenTelemetry\r\ndetails.\r\n\r\n|Before|After|\r\n|-|-|\r\n\r\n|![image](https://github.com/user-attachments/assets/28732018-511b-44e0-ac86-cdbe7ed0d1e0)|![image](https://github.com/user-attachments/assets/45a29cc6-f939-4c52-bcc7-54dc15b1a403)|\r\n\r\n##
How to test\r\n1. Checkout to this branch\r\n2. Run `node
scripts/synthtrace many_otel_services.ts --live --clean`\r\nwhich will
fill some APM Otel services.\r\n3. Check that the icon is now
rendering","sha":"735e216a952670eb57eaea1229be16e89f9bf1cd"}},{"url":"https://github.com/elastic/kibana/pull/193509","number":193509,"branch":"8.x","state":"OPEN"}]}]
BACKPORT-->
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