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Can't connect Ledger devices: "Device not in Dash mode" #52

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staguigue-ledger opened this issue May 24, 2024 · 6 comments
Closed

Can't connect Ledger devices: "Device not in Dash mode" #52

staguigue-ledger opened this issue May 24, 2024 · 6 comments

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@staguigue-ledger
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staguigue-ledger commented May 24, 2024

Actual behavior

When trying to connect a Ledger Nano X or Nano S Plus to Electrum Firo, the error "Device not in Dash mode" is shown.

Steps to reproduce

  1. Open the FIRO app on your Ledger Nano X or Nano S Plus
  2. Try to establish a connection with Firo Wallet

Crash / debug logs

image

@justanwar
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What is the Firo app version?

@staguigue-ledger
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Hi @justanwar
Firo app version is 2.4.1

@justanwar
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@staguigue-ledger Users report that previous version of Firo app (2.2.0) worked on Electrum Firo 4.1.5.3 for Nano/X/S/S Plus, but Firo app 2.4.1 does not. We have not changed anything on our end.

Are you from Ledger?

@vforgeoux-ledger
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Hey @justanwar , you're right it seems that Electrum forks are facing issues with device detection after the 2.4.1 app update for Bitcoin clones. We're trying to find the root cause of the issue but if you have any idea feel free to share it here.
If it helps, the same issue has been reported for Litecoin 2.4.1 app version (which shares the same codebase as Firo app (https://github.com/LedgerHQ/app-bitcoin). Electrum-LTC throws the same error message, while we didn't notice any regression on Ledger Live.

@77explode
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So what are the news?
Is it possible to downgrade app at ledger?

@vforgeoux-ledger @staguigue-ledger @meriadec @noirbizarre @valpinkman @pollastri-pierre @MrFreezeex @mbertin-ledger @laitali-ledger @KVNLS @jcchevalier-ledger @hedi-edelbloute @dgreen-ledger @CremaFR @Canestin @b0l0k @AEnguerrand @aelmilligy-ledger @abonnaudet-ledger

@justanwar
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Fixed with Firo app 2.4.5 and #57.

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4 participants