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GSX Refueling Issue #9495

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davehicks001 opened this issue Nov 12, 2024 · 8 comments
Open

GSX Refueling Issue #9495

davehicks001 opened this issue Nov 12, 2024 · 8 comments
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A380X Related to the A380X aircraft Bug Something isn't working Reproduced Bug has been verified and reproduced by QA

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@davehicks001
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Aircraft Version

Stable

Build info

{
    "built": "2024-11-09T16:33:35+00:00",
    "ref": "refs/tags/v0.12.3",
    "sha": "7c0bb7fee6051b07edd3435d923b7acf1cec2945",
    "actor": "FoxtrotSierra6829",
    "event_name": "manual",
    "pretty_release_name": "stable/v0.12.3",
    "version": "a380x-v0.12.3-rel.7c0bb7f"
}

Describe the bug

Engines 2+3 were unresponsive, whilst 1+4 were fine!

Expected behavior

I was expecting all engines to operate as normal.

Steps to reproduce

Unsure how I encountered the bug

References (optional)

https://www.twitch.tv/videos/2299463481

Additional info (optional)

No response

Discord Username (optional)

HansHix

@davehicks001 davehicks001 added A380X Related to the A380X aircraft Bug Something isn't working labels Nov 12, 2024
@Sleinmaster
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@donstim
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donstim commented Nov 13, 2024

Engines 2 and 3 quit due to fuel starvation. The issue actually started here during your pre-flight during the fueling process. After fueling, the fuel level glitched from this (too much fuel)
Screenshot 2024-11-13 100021
to this (too little fuel and only a minimal amount in feed tanks 2 and 3):
Screenshot 2024-11-13 092758
I can't speak to why this happened, but starting with less than 4000 kg in each of these tanks is consistent with the logic of the A380x's complex fuel transfer system. It resulted in no fuel ever being transferred into these tanks that feed engines 2 and 3. You can see from this screenshot of the issue that engines 2 and 3 had each burned (fuel used) 3300 kg of fuel, which is what was in feed tanks 2 and 3 after fueling.
Screenshot 2024-11-13 101211

@Maximilian-Reuter
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This is likely an issue that is cause by the GSX integration for fuel in the a380 currently being broken and therefor creating issues

@Fragtality
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@donstim
The Video unfortunately already starts with Refuel/Defueling in Progress - what where the Steps before that?

@donstim
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donstim commented Nov 13, 2024

@Fragtality
Unsure why you pinged me on this. Not my issue/video. I initially had the same question, but came to the conclusion it probably does not matter. It appears to be a gsx integration bug.

@Fragtality
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Because I'm stupid, sorry 😅

So the Question goes to: @davehicks001

@davehicks001
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I used gsx to load the fuel and whilst streaming, must have missed the fuel levels change. I’ll manually load for now and retest.
Thanks for pointing me in the right direction. I’ll follow up asap.

@Fragtality
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I used gsx to load the fuel and whilst streaming, must have missed the fuel levels change. I’ll manually load for now and retest. Thanks for pointing me in the right direction. I’ll follow up asap.

The exact Steps of "used gsx to load the fuel" would be great :)

@2hwk 2hwk added the Reproduced Bug has been verified and reproduced by QA label Nov 16, 2024
@2hwk 2hwk changed the title Engine 2+3 unresponsive GSX Refueling Issue Nov 16, 2024
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Labels
A380X Related to the A380X aircraft Bug Something isn't working Reproduced Bug has been verified and reproduced by QA
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