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What operating system(s) are you seeing the problem on?
Windows, iOS
Describe the issue
When the report status is changed to closed or a closed report is reopened, it remains on the platform also after the expiration date.
The automatic e-mail notification with the reminder of expiration is not sent.
In the Changelog I can see that the reopening issue was fixed in 4.15.9, but this doesn't work for me. Could this be related to the issue I reported last month? #4158 (comment)
And what about the closed report not deleted? I cannot find documentation about this but I presume that it should be automatically deleted on the expiration date. Is this a bug?
Thanks
Proposed solution
No response
The text was updated successfully, but these errors were encountered:
eleibr
changed the title
Closed and reopend repords are not automatically deleted
Closed and reopend reports are not automatically deleted
Sep 17, 2024
If yuo close a report, and then re-open the report the expiration date of the report is set as new.
For example, suppose you have a data retention policy of 3 months, and that the report is about to expire today.
If you today close the report and re-open it, the data retention policy will be set to 3 months from today.
I think this should be the right behaviour: the retention should be calculated from the last report update date. If the receiver needs to make it expire before, it should be set a custom expire closed substatus to it.
Thank you for your kind reply.
I've made some more tests and I can confirm that it works. The problem was related to an automatic shutdown of the server during the night, so that the scheduled job to delete reports was not activated.
What version of GlobaLeaks are you using?
4.15.9
What browser(s) are you seeing the problem on?
All
What operating system(s) are you seeing the problem on?
Windows, iOS
Describe the issue
When the report status is changed to closed or a closed report is reopened, it remains on the platform also after the expiration date.
The automatic e-mail notification with the reminder of expiration is not sent.
In the Changelog I can see that the reopening issue was fixed in 4.15.9, but this doesn't work for me. Could this be related to the issue I reported last month? #4158 (comment)
And what about the closed report not deleted? I cannot find documentation about this but I presume that it should be automatically deleted on the expiration date. Is this a bug?
Thanks
Proposed solution
No response
The text was updated successfully, but these errors were encountered: