Image planes not showing!

[Jasonp8000]

Hi Everyone,

I've noticed when testing my model on a Pixel 6 Pro the image plane disappears, Is this a common issue?

If anyone could please help is would be greatly appreciated

[samaneh-kazemi]

Hi Everyone,

I've noticed when testing my model on a Pixel 6 Pro the image plane disappears, Is this a common issue?

If anyone could please help is would be greatly appreciated

Hi,
Thanks for reaching out. Can you please share a repro link? Which version of model-viewer do you use?

[elalish]

@Jasonp8000 What do you mean by the "image plane"? Can you circle the difference you're referring to in your screenshots? Also, for the Pixel 6, which AR mode are you using? Try restricting ar-modes to just webxr or scene-viewer to check if you get different results if one isn't working at all.

[Jasonp8000]

Thanks for the reply, I have tried isolating different ar modes with no success unfortunately.

[Jasonp8000]

This is the image I'm referring too

[elalish]

well, what I'm looking for are the details of your "no success". some behavior should change if you select only a single AR mode and go through each different one. I need to know what's happening for you in order to diagnose this.