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Improve how h20-llmstudio VM Image is published in the Microsoft Azure Marketplace #889

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jngmike opened this issue Dec 20, 2024 · 0 comments

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@jngmike
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jngmike commented Dec 20, 2024

Hi, this is a deployment issue in the Microsoft Azure environment, not a code issue - if this is the wrong place to report this, please let me know what to do instead.

We're trying to deploy the h20-llmstudio image that you published in Azure Marketplace as a new VM in Azure, but we are getting an error "this offer is not available for subscriptions from Microsoft Azure Cloud Solution Providers".

Microsoft support says when you (h20.ai) publish the image to Azure Marketplace you need to check a box to allow access from CSP subscriptions. CSP subscriptions are common, so could you please republish your VM image to allow access from CSP subscriptions?

Microsoft offers this link to documentation, it's confusing and talks about reselling your (free) image, but it does show the CSP checkbox you need to enable: https://learn.microsoft.com/en-us/partner-center/marketplace-offers/cloud-solution-providers

The attached image shows the error we are getting. Thanks!
h20-llmstudio problem

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