Create August 2024 V1.2 Moderated Usability Test Action Steps Spreadsheet

[ryanfchase]

Overview

We need to create an action steps spreadsheet for the august moderated usability test so we can track all tickets related to these insights

Action Items

• create new spreadsheet modeled after previous action steps spreadsheet
  • comment where the new spreadsheet is located within the shared drive
• add all problems outlined on final slide
• (optional): go through each slide and add rows for each problem
• (optional): migrate previous incomplete Action Steps from Oct '23
• review comments for issues to be added to this spreadsheet
• share with leads
• keep this ticket open until all action steps are resolved (implemented or closed as not planned)

Resources/Instructions

Action Steps September 2024:

• https://docs.google.com/spreadsheets/d/14otyz2v-vYOnW9zJxpWTLSySTK4sJ2pDRO5wfre7e4Q/edit?gid=0#gid=0

October '23 V1.2 Moderated Usability Test

• Action steps spreadsheet
• Presentation (contains categories and problems)

August '24 V1.2 Moderated Usability Test

• Presentation (contains categories and problems)
  • final slide summary

Template for adding new issue to spreadsheet

• for each ticket we make that addresses one of the problems outlined in the August '24 presentation...
  • copy/paste the template as a new comment in this ticket
  • fill out the link
  • fill out the category, problem, action step, and then fields that will need to change

### Ticket Changelog

##### Info
- link: (todo)
- updates row (only change relevant field):

| Category | Problem | Action Steps | Priority | Effort SP (Design) | Effort SP (Eng) | Effort SP (Total) | Status | Issue Number | Notes |
| ---------- | --------- | -------------- | -------- | ------------------- | ---------------- | ----------------- | ------ | ---------------- | ------ |
| copy/paste | copy/paste | updated action-step? | High/Med/Low | .25 - 13 | .25 - 13 | .25 - 26 | unknown/blocked/in-progress/complete | list design and/or dev | optional |


##### Clean up
- [ ] Details added to spreadsheet?
- [ ] Hide this comment as "Resolved"

[ryanfchase]

Ticket Changelog

Info

• link: n/a
• updates row (only change relevant field):

Category	Problem	Action Steps	Priority	Effort SP (Design)	Effort SP (Eng)	Effort SP (Total)	Status	Issue Number	Notes
Service Request (SR) issues (insight 4)	Request status info less informative than it could be	-Add additional information/links to the hover box	low			0			Notes: add to agenda for review?
--	--	--	--	--	--	--	--	--	--

Clean up

• Details added to spreadsheet?
• Hide this comment as "Resolved"