Export view as XXX: not working

[keiranmraine]

Using a newly installed higlass-manage which has pulled the latest image (3d old 33b57bb8b9c0).

Export view as link is not working. Looking in the logs I see:

hg-data/error.log

2019/06/13 11:56:01 [error] 16#16: *82 readv() failed (104: Connection reset by peer) while reading upstream, client: 172.20.240.254, server: , request: "POST /api/v1/viewconfs/ HTTP/1.1", upstream: "uwsgi://127.0.0.1:8001", host: "172.27.81.12:8888", referrer: "http://172.27.81.12:8888/app"

hg-data/hgs.log

[13/Jun/2019 12:01:02] WARNING [django.request:228] Forbidden: /api/v1/viewconfs

Export view as PNG is not working, logs don't show any errors.

SVG and Json are working.

[pkerpedjiev]

Export view as PNG is indeed broken. I filed a bug here: higlass/higlass#688

For Export view as link, can you do Export view as JSON and paste what is in the exportViewUrl field?

Also, are you using the --site-url parameter to specify the URL of the site that will be running your higlass instance?

[keiranmraine]

"exportViewUrl": "/api/v1/viewconfs/",

Started with --site-url:

higlass-manage start --port 8888 --site-url 172.27.81.12 --use-redis

I managed to create a link on the previous release v0.6.16

[keiranmraine]

FYI, this seems to be triggered when you limit the track data to your local instance, removing the public server .

"trackSourceServers": [
    "/api/v1"
  ],

[pkerpedjiev]

I'm really sorry, I'm having a hard time reproducing this.

Are you OK with running v0.6.16 or is this still an issue? If it's causing you more troubles I can try to reproduce this on a virtual machine.

[keiranmraine]

I'll try to swing back to this if I get time. The immediate work this was related to has completed. I greatly appreciate the work that has gone into this, I think this is an excellent tool which we will use more extensively in the future.

[mblanche]

I guys, We are experiencing similar issue running on the latest git higlass-docker commit (commit 5a34912cc6f806f026aaa372173b2dee92ba5c19), export as SVG or export as PNG are not working.

You can experience it here http://52.13.58.105/app

Let me know if I can help you debugging this

thanks

[pkerpedjiev]

Thanks for reporting @mblanche, we actually stealthily released a couple big changes in the latest docker container, one of which was a change to how link exporting works.

I've noticed that issue a couple times myself. It usually went away after restarting the Docker container. I know that that's not a very satisfying solution but at least now I notice it and can debug. Will post any updates to the situation here as well.