diff --git a/RELEASE-NOTES.md b/RELEASE-NOTES.md
index 5f3f4ebb24..92043db22b 100644
--- a/RELEASE-NOTES.md
+++ b/RELEASE-NOTES.md
@@ -1,5 +1,8 @@
 ## RELEASE NOTES 
 
+### Version 7.0.71
+**EXUI-EXUI-2227** error-handling-specific-access-request
+
 ### Version 7.0.70
 **EXUI-2193** Get rid of mc-menu-items LD flag
 **EXUI-2346** Not able to see unavailable dates on check your answers page
@@ -12,6 +15,7 @@
 **EXUI-2146** Case file view time is 1 hour behind
 **EXUI-2230** Case File View date/time as GMT rather than Local BST
 
+
 ### Version 7.0.66
 **EXUI-2148** Additional checks on task completion from session storage
 **EXUI-2057** A frozen screen is seen when attempting to complete a current task...
diff --git a/package.json b/package.json
index 4409e946ff..7b0ab33376 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@hmcts/ccd-case-ui-toolkit",
-  "version": "7.0.70-ungrey-back-button",
+  "version": "7.0.71-ungrey-back-button",
   "engines": {
     "node": ">=18.19.0"
   },
diff --git a/projects/ccd-case-ui-toolkit/package.json b/projects/ccd-case-ui-toolkit/package.json
index d4c89f8e64..62bd735dfa 100644
--- a/projects/ccd-case-ui-toolkit/package.json
+++ b/projects/ccd-case-ui-toolkit/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@hmcts/ccd-case-ui-toolkit",
-  "version": "7.0.70-ungrey-back-button",
+  "version": "7.0.71-ungrey-back-button",
   "engines": {
     "node": ">=18.19.0"
   },
diff --git a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.html b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.html
index effc414b46..9ee8eb318d 100644
--- a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.html
+++ b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.html
@@ -1,5 +1,5 @@
 <exui-error-message
-  *ngIf="formGroup.invalid && submitted"
+  *ngIf="(formGroup.invalid && submitted) || getSpecificAccessError"
   [error]="errorMessage"></exui-error-message>
 <cut-alert type="information">
   {{'Authorisation is needed to access this case.' | rpxTranslate}}<br />
@@ -18,7 +18,6 @@ <h1 class="govuk-fieldset__heading">
       <details class="govuk-details" data-module="govuk-details" role="group">
         <summary
           class="govuk-details__summary"
-          role="button"
           aria-expanded="false">
           <span class="govuk-details__summary-text">
             {{'Help with requesting case access' | rpxTranslate}}
diff --git a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.spec.ts b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.spec.ts
index f114612d1a..0d7950ee2b 100644
--- a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.spec.ts
+++ b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.spec.ts
@@ -38,6 +38,7 @@ describe('CaseSpecificAccessRequestComponent', () => {
   beforeEach(waitForAsync(() => {
     casesService = createSpyObj<CasesService>('casesService', ['createSpecificAccessRequest']);
     casesService.createSpecificAccessRequest.and.returnValue(of(true));
+    casesNotifier.fetchAndRefresh.and.returnValue(of(true));
     TestBed.configureTestingModule({
       declarations: [CaseSpecificAccessRequestComponent, ErrorMessageComponent, MockRpxTranslatePipe,
         StubComponent],
@@ -104,6 +105,24 @@ describe('CaseSpecificAccessRequestComponent', () => {
     expect(errorMessageElement).toBeNull();
   });
 
+  it('should return error when API call fails', () => {
+    casesService.createSpecificAccessRequest.and.returnValue(of({
+      errorCode: '500',
+      status: '500',
+      errorMessage: 'Internal Server Error',
+      timeStamp: new Date()
+    }));
+    const submitButton = fixture.debugElement.nativeElement.querySelector('button[type="submit"]');
+    const otherReason = fixture.debugElement.nativeElement.querySelector('#specific-reason');
+    otherReason.value = 'Test';
+    otherReason.dispatchEvent(new Event('input'));
+    submitButton.click();
+    fixture.detectChanges();
+    expect(component.formGroup.invalid).toBe(false);
+    const errorBannerElement = fixture.debugElement.nativeElement.querySelector('.govuk-error-summary');
+    expect(errorBannerElement).toBeDefined();
+  });
+
   it('should go back to the page before previous one when the \"Cancel\" link is clicked', fakeAsync(() => {
     const cancelLink = fixture.debugElement.nativeElement.querySelector('a.govuk-body');
     expect(cancelLink.text).toContain('Cancel');
diff --git a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.ts b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.ts
index d9c44072cc..85854c65be 100644
--- a/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.ts
+++ b/projects/ccd-case-ui-toolkit/src/lib/shared/components/case-viewer/case-specific-access-request/case-specific-access-request.component.ts
@@ -32,6 +32,7 @@ export class CaseSpecificAccessRequestComponent implements OnDestroy, OnInit {
 
   private readonly genericError = 'There is a problem';
   private readonly specificReasonControlName = 'specificReason';
+  public getSpecificAccessError = false;
 
   constructor(
     private readonly fb: FormBuilder,
@@ -97,10 +98,16 @@ export class CaseSpecificAccessRequestComponent implements OnDestroy, OnInit {
           () => {
             // Would have been nice to pass the caseId within state.data, but this isn't part of NavigationExtras until
             // Angular 7.2
+            this.getSpecificAccessError = false;
             this.router.navigate(['success'], { relativeTo: this.route });
           },
           () => {
-            // Navigate to error page
+            // Show the generic error message
+            this.getSpecificAccessError = true;
+            this.errorMessage = {
+              title: this.genericError,
+              description: 'Sorry, there is a problem with the service; Try again later.'
+            };
           }
         );
     }