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Launcher not running/opening #158

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uwenohg opened this issue Apr 29, 2023 · 1 comment
Open

Launcher not running/opening #158

uwenohg opened this issue Apr 29, 2023 · 1 comment
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bug Something isn't working

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@uwenohg
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uwenohg commented Apr 29, 2023

Get this error message at start of Holochain Launcher:

!    

Error Launching Holochain
Holochain Version 0.1.3-Beta threw an exception: Other("ExternalApiWireError(InternalError("Conductor returned an error while using a ConductorApi: DnaError(DnaMissing(DnaHash(uhC0k8ajOfOraItSiWX5cnR7p2PBEzfqFa8GJwjhhg-kNHcJKQmyl)))"))")

Describe the bug
Launcher not launching

To Reproduce
Steps to reproduce the behavior:

  1. Start holochain launcher
  2. input password
  3. error appears, asking to restart, same error again
  4. See error

Expected behavior
Open Launcher

Logs
Please attach here the launcher.log file. To find it, go to Holochain Admin window of the Holochain Launcher, select the Settings menu, and select Open Logs. Attach that file to this issue.

In Ubuntu, there is a weird error that prevents the upload of a file from inside a hidden folder. To work around it, you can copy the launcher.log file to another non-hidden location, and upload it from there.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: [e.g. MacOs 13.3 (22E252) Ventura
  • Holochain Launcher Version [0.9.4],

Additional context
After factory reset it runs again.

@uwenohg uwenohg added the bug Something isn't working label Apr 29, 2023
@uwenohg uwenohg changed the title Louncher not running/opening Launcher not running/opening Apr 29, 2023
@matthme
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matthme commented May 2, 2023

Thank you for the report! Is this with a Launcher that you opened for the first time or have you already installed apps with it earlier?
It would probably help me if I could see your log files (you would find them via Settings > Open Logs). If you prefer not to upload them publicly to github, you could drop them to this upload-only folder here (which I will delete once you uploaded them): https://drive.switch.ch/index.php/s/StQaHnGSrSb62qi

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