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Bad Request attempting to download file when overwrite prompt is shown #16765

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ryangrush opened this issue Jan 9, 2025 · 1 comment
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s3 AWS S3 Protocol Implementation

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@ryangrush
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Describe the bug
Existing Amazon S3 bookmarks are no longer allowing file downloads

To Reproduce
Steps to reproduce the behavior:

  1. Go to bookmarks
  2. Click on existing S3 bookmark
  3. Scroll down to file
  4. Double-click to download file
  5. See "Failure to read attributes of ..." error

Expected behavior
"Failure to read attributes of ..." error when attempting to download

Screenshots
image

Desktop (please complete the following information):

  • OS: MacOS 14.7.1
  • Version 9.1.1

Log Files

Additional context
This same issue came up for our entire 6 person team this week. I suspect it's when our corporate IT forced everyone to auto update to the latest Cyberduck version.

I have found a workaround that works for some people but not others. For some people I can get it to work again by generating a new AWS key and a new Cyberduck bookmark. I can see in the change logs that in 9.1.0 a bug was fixed for Access files with double-byte character in key in #13407. This might be able to explain why sometimes the workaround works and other times it doesn't?

I have tried downloading an 8.x version of Cyberduck but that didn't reliably fix the issue. I think it might be saving the bookmark incorrectly with the new version, and that regardless of what version I use to open a bookmark it'll still have issues.

@dkocher dkocher self-assigned this Jan 10, 2025
@dkocher dkocher added the s3 AWS S3 Protocol Implementation label Jan 10, 2025
@dkocher
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dkocher commented Jan 10, 2025

We are unable to reproduce. Please attach a debug log.

@dkocher dkocher changed the title Existing Amazon S3 bookmarks are no longer allowing file downloads Bad Request attempting to download file when overwrite prompt is shown Jan 10, 2025
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