diff --git a/client_edit_modal.php b/client_edit_modal.php
index 72eb26a29..bdac5dbb1 100644
--- a/client_edit_modal.php
+++ b/client_edit_modal.php
@@ -50,7 +50,7 @@
value="" required>
diff --git a/post/user/ticket.php b/post/user/ticket.php
index 6950ab5f4..19d885ba2 100644
--- a/post/user/ticket.php
+++ b/post/user/ticket.php
@@ -1933,7 +1933,7 @@
$contact_id = intval($row['contact_id']);
}
- // Add scheduled ticket
+ // Add recurring (scheduled) ticket
mysqli_query($mysqli, "INSERT INTO scheduled_tickets SET scheduled_ticket_subject = '$subject', scheduled_ticket_details = '$details', scheduled_ticket_priority = '$priority', scheduled_ticket_frequency = '$frequency', scheduled_ticket_billable = $billable, scheduled_ticket_start_date = '$start_date', scheduled_ticket_next_run = '$start_date', scheduled_ticket_assigned_to = $assigned_to, scheduled_ticket_created_by = $session_user_id, scheduled_ticket_client_id = $client_id, scheduled_ticket_contact_id = $contact_id, scheduled_ticket_asset_id = $asset_id");
$scheduled_ticket_id = mysqli_insert_id($mysqli);
@@ -2127,8 +2127,20 @@
/// Create iCal event
$cal_str = createiCalStr($schedule, $cal_subject, $cal_description, $cal_location);
- $data = [
- [ //Client Contact Email
+ // Notify the agent of the scheduled work
+ $data[] = [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $user_email,
+ 'recipient_name' => $user_name,
+ 'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
+ 'body' => "Hello, " . $user_name . "
The ticket regarding $ticket_subject has been scheduled for $email_datetime.
--------------------------------
$ticket_link
--------------------------------
Please do not reply to this email.
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/ticket.php?id=$ticket_id
~
$session_company_name
Support Department
$config_ticket_from_email",
+ 'cal_str' => $cal_str
+ ];
+
+ if ($config_ticket_client_general_notifications) {
+ // Notify the ticket contact of the scheduled work
+ $data[] = [
'from' => $config_ticket_from_email,
'from_name' => $config_ticket_from_name,
'recipient' => $contact_email,
@@ -2156,31 +2168,20 @@
This is an automated message. Please do not reply directly to this email.
"),
'cal_str' => $cal_str
- ],
- [
- // User Email
- 'from' => $config_ticket_from_email,
- 'from_name' => $config_ticket_from_name,
- 'recipient' => $user_email,
- 'recipient_name' => $user_name,
- 'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
- 'body' => "Hello, " . $user_name . "
The ticket regarding $ticket_subject has been scheduled for $email_datetime.
--------------------------------
$ticket_link
--------------------------------
Please do not reply to this email.
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/ticket.php?id=$ticket_id
~
$session_company_name
Support Department
$config_ticket_from_email",
- 'cal_str' => $cal_str
- ]
- ];
+ ];
- //Send all watchers an email
- $sql_watchers = mysqli_query($mysqli, "SELECT watcher_email FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id");
+ // Notify the watchers of the scheduled work
+ $sql_watchers = mysqli_query($mysqli, "SELECT watcher_email FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id");
- while ($row = mysqli_fetch_array($sql_watchers)) {
- $watcher_email = sanitizeInput($row['watcher_email']);
- $data[] = [
- 'from' => $config_ticket_from_email,
- 'from_name' => $config_ticket_from_name,
- 'recipient' => $watcher_email,
- 'recipient_name' => $watcher_email,
- 'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
- 'body' => mysqli_escape_string($mysqli, nullable_htmlentities(""),
'cal_str' => $cal_str
- ],
- [
- // User Email
- 'from' => $config_ticket_from_email,
- 'from_name' => $config_ticket_from_name,
- 'recipient' => $user_email,
- 'recipient_name' => $user_name,
- 'subject' => "Ticket Schedule Cancelled - [$ticket_prefix$ticket_number] - $ticket_subject",
- 'body' => "Hello, " . $user_name . "
Scheduled work for the ticket regarding $ticket_subject has been cancelled.
--------------------------------
$ticket_link
--------------------------------
Please do not reply to this email.
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/ticket.php?id=$ticket_id
~
$session_company_name
Support Department
$config_ticket_from_email",
- 'cal_str' => $cal_str
- ]
- ];
+ ];
- //Send all watchers an email
- $sql_watchers = mysqli_query($mysqli, "SELECT watcher_email FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id");
- while ($row = mysqli_fetch_assoc($sql_watchers)) {
- $watcher_email = sanitizeInput($row['watcher_email']);
- $data[] = [
- 'from' => $config_ticket_from_email,
- 'from_name' => $config_ticket_from_name,
- 'recipient' => $watcher_email,
- 'recipient_name' => $watcher_email,
- 'subject' => "Ticket Schedule Cancelled - [$ticket_prefix$ticket_number] - $ticket_subject",
- 'body' => mysqli_escape_string($mysqli, nullable_htmlentities("