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Feature Request: Recurring Tickets - Auto-assign agent #901

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wrongecho opened this issue Mar 2, 2024 · 0 comments · Fixed by #911
Closed

Feature Request: Recurring Tickets - Auto-assign agent #901

wrongecho opened this issue Mar 2, 2024 · 0 comments · Fixed by #911
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enhancement New feature or request

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@wrongecho
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When creating a recurring ticket, users should be able to schedule an agent to be assigned to work on the ticket.

https://forum.itflow.org/d/463-add-ability-to-pre-assign-scheduled-ticket
@wrongecho wrongecho added the enhancement New feature or request label Mar 10, 2024
wrongecho added a commit to wrongecho/itflow that referenced this issue Mar 17, 2024
@wrongecho
Ticketing updates
f9a5ca1 
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (itflow-org#901)
- Rework layout of recurring/scheduled ticket modal
@wrongecho wrongecho mentioned this issue Mar 17, 2024
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@wrongecho wrongecho linked a pull request Mar 17, 2024 that will close this issue
Ticketing updates #911
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Ticketing updates wrongecho/itflow
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