diff --git a/portal/portal_post.php b/portal/portal_post.php
index 8b2eb8721..37855e0d0 100644
--- a/portal/portal_post.php
+++ b/portal/portal_post.php
@@ -188,7 +188,9 @@
 
         // Notify on bad feedback
         if ($feedback == "Bad") {
-            mysqli_query($mysqli, "INSERT INTO notifications SET notification_type = 'Feedback', notification = '$session_contact_name rated ticket ID $ticket_id as bad', notification_client_id = $session_client_id");
+            $ticket_details = mysqli_fetch_array(mysqli_query($mysqli, "SELECT ticket_number FROM tickets WHERE ticket_id = $ticket_id LIMIT 1"));
+            $ticket_number = intval($ticket_details['ticket_number']);
+            appNotify("Feedback", "$session_contact_name rated ticket $config_ticket_prefix$ticket_number as bad (ID: $ticket_id)", "ticket.php?ticket_id=$ticket_id", $session_client_id, $ticket_id);
         }
 
         // Custom action/notif handler