Troubleshooting

Debian 10.x

Cannot login via lock screen after monitor disconnect/reconnect while screen is locked

The only way around this is to reboot the machine.

Dell XPS 8500 Special Edition

Won't Boot After Windows 10 Update

• Turn off PC
• Disconnect all cables
• Press the power button for 30 seconds
• Open the case
• Disconnect all drives except the boot drive
• Remove all PCIe cards
• Remove and reseat motherboard CMOS battery
• Connect external monitor to onboard HDMI port
• Turn on PC

It should now boot.

Bluetooth keeps turning off

• Search from the Start menu and run Find and fix problems with Bluetooth devices
• Open Device Manager
• Expand Bluetooth
• Right-click on the wireless NIC
• Click Properties
• Click the Power Management tab
• Ensure Allow the computer to turn off this device to save power is unchecked

GhostBSD

MATE clock is very wrong, no obvious way to force NTP update

Run sudo service ntpdate restart in the terminal. The command might hang; if that happens, wait for the MATE clock to update (might be able to force this by locking the display) and then close the terminal window.

Microsoft Windows 10

File Explorer

Loads thumbnails slowly or not at all, gets stuck on Working On It

• Open Indexing Options in the Control Panel
• Click Show all locations
• Click Modify
• Uncheck everything
• Check your user folder
• Check all folders in which you keep personal files and media
• Click OK
• Reboot the PC

MobaXterm

Updating between Preview Edition versions

• Run the installer 3 times to complete the installation
• Do not delete the associated .dat file that comes with the installer until after the installation is complete