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Video stream fails without transcode #4387

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3 tasks done
cochcoder opened this issue Jan 7, 2025 · 0 comments
Open
3 tasks done

Video stream fails without transcode #4387

cochcoder opened this issue Jan 7, 2025 · 0 comments
Labels
bug Something isn't working playback Issue related to media playback

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@cochcoder
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This issue respects the following points:

  • This issue is not already reported on GitHub (I've searched it).
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Describe the bug

Some movies fail to show a video stream when directly streaming from the server. (Shows a black screen while playing the correct audio). Direct streaming the same file on Swiftfin plays both the video and audio stream as expected. The video stream is shown when I transcode it. I only experience this issue on some 4k files, however, I haven't tested playing the HD files for the same movies.

Media info of the file

Transformers One (2024) [imdbid-tt8864596]
Container: mkv
Path: /pathtofile/Transformers One (2024) [imdbid-tt8864596].mkv
Size: 42984 MB

Audio
Title: Surround 7.1 - English - Dolby TrueHD + Dolby Atmos - Default
Language: eng
Codec: TRUEHD
AVC: No
Profile: Dolby TrueHD + Dolby Atmos
Layout: 7.1
Channels: 8 ch
Bitrate: 2815 kbps
Sample rate: 48000 Hz
Bit depth: 24 bit
Default: Yes
Forced: No
External: No

Video
Title: 4K HEVC Dolby Vision Profile 7.6 (HDR10)
Codec: HEVC
AVC: No
Profile: Main 10
Level: 153
Resolution: 3840x2160
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 23.976025
Bitrate: 57763 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: HDR10
DV title: Dolby Vision Profile 7.6 (HDR10)
DV version major: 1
DV version minor: 0
DV profile: 7
DV level: 6
DV rpu preset flag: 1
DV el preset flag: 1
DV bl preset flag: 1
DV bl signal compatibility id: 6
Color space: bt2020nc
Color transfer: smpte2084
Color primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1

Audio
Title: Surround 5.1 - English - Dolby Digital
Language: eng
Codec: AC3
AVC: No
Layout: 5.1
Channels: 6 ch
Bitrate: 640 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

Audio
Title: Surround 5.1 - English - Dolby Digital
Language: eng
Codec: AC3
AVC: No
Layout: 5.1
Channels: 6 ch
Bitrate: 640 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

Audio
Title: Surround 5.1 - Spanish - Dolby Digital
Language: spa
Codec: AC3
AVC: No
Layout: 5.1
Channels: 6 ch
Bitrate: 640 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

Audio
Title: Surround 5.1 - French - Dolby Digital
Language: fra
Codec: AC3
AVC: No
Layout: 5.1
Channels: 6 ch
Bitrate: 640 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

Subtitle
Title: English - PGSSUB
Language: eng
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No

Subtitle
Title: English - PGSSUB
Language: eng
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No

Subtitle
Title: Spanish - PGSSUB
Language: spa
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No

Subtitle
Title: French - PGSSUB
Language: fra
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No

Subtitle
Title: Chinese - PGSSUB
Language: zho
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No

Client logs

No response

FFmpeg logs

Application version

0.18.3

Where did you install the app from?

Google Play Store

Device information

onn. 4K Streaming Box (2023)

Android version

Android 12

Jellyfin server version

10.10.3

Other sources

No response

@cochcoder cochcoder added bug Something isn't working playback Issue related to media playback labels Jan 7, 2025
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