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Central At Hand Tecnologia-1579175348484.json
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Central At Hand Tecnologia-1579175348484.json
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"pattern": "ATRASO",
"thresholds": [],
"type": "string",
"unit": "short"
},
{
"alias": "",
"colorMode": null,
"colors": [
"rgba(245, 54, 54, 0.9)",
"rgba(237, 129, 40, 0.89)",
"rgba(50, 172, 45, 0.97)"
],
"dateFormat": "YYYY-MM-DD HH:mm:ss",
"decimals": 2,
"mappingType": 1,
"pattern": "ABERTURA",
"thresholds": [],
"type": "date",
"unit": "short"
},
{
"alias": "",
"colorMode": "cell",
"colors": [
"rgba(245, 54, 54, 0.9)",
"rgba(237, 129, 40, 0.89)",
"rgba(50, 172, 45, 0.97)"
],
"dateFormat": "YYYY-MM-DD HH:mm:ss",
"decimals": 2,
"mappingType": 1,
"pattern": "TÍTULO",
"thresholds": [],
"type": "string",
"unit": "short"
},
{
"alias": "",
"colorMode": null,
"colors": [
"rgba(245, 54, 54, 0.9)",
"rgba(237, 129, 40, 0.89)",
"rgba(50, 172, 45, 0.97)"
],
"decimals": 2,
"pattern": "/.*/",
"thresholds": [],
"type": "number",
"unit": "short"
}
],
"targets": [
{
"alias": "",
"format": "table",
"group": [],
"hide": false,
"metricColumn": "none",
"rawQuery": true,
"rawSql": "select \n\n\tt.tn as TICKET,\n\tt.title as TÍTULO, \n\ts.name as SLA, \n\tq.name as FILA,\n\tt.create_time as ABERTURA\n\n\nfrom \n\tticket t, \n\tqueue q, \n\tticket_state ts, \n\tsla s\nwhere \n\tt.queue_id = q.id and \n\tt.ticket_state_id = ts.id and\n\tt.sla_id = s.id and \n\tq.name <> 'Lixo' and \n\tts.id not in (2,3,10) and \n\tfrom_unixtime(t.escalation_time) < NOW() and \n t.escalation_time > 0;",
"refId": "A",
"select": [
[
{
"params": [
"value"
],
"type": "column"
}
]
],
"timeColumn": "time",
"where": [
{
"name": "$__timeFilter",
"params": [],
"type": "macro"
}
]
}
],
"title": "SLA VENCIDO",
"transform": "table",
"type": "table"
}
],
"refresh": "10s",
"schemaVersion": 21,
"style": "dark",
"tags": [],
"templating": {
"list": []
},
"time": {
"from": "now-6h",
"to": "now"
},
"timepicker": {
"nowDelay": "5s",
"refresh_intervals": [
"5s",
"10s",
"30s",
"1m",
"5m",
"15m",
"30m",
"1h",
"2h",
"1d"
],
"time_options": [
"5m",
"15m",
"1h",
"6h",
"12h",
"24h",
"2d",
"7d",
"30d"
]
},
"timezone": "utc",
"title": "Central At Hand Tecnologia",
"uid": "LSDdAdEZk",
"version": 5
}