Logitech G502 HERO Gaming Mouse - configuration doesn't work after restart

[celdorwow]

Hello,

Here are my specs:

• OS: Ubuntu 22.04 LTS
• Mouse: Logitech G502 HERO Gaming Mouse, lsusb reports Bus 005 Device 002: ID 046d:c08b Logitech, Inc. G502 SE HERO Gaming Mouse
• piper version 0.6.

The issue is every time I restart system the mouse either seems to remember the last configuration or is on some default settings. I can't change DPI, buttons do not work, and if I open piper and try to change a profile, I get the following message: Something went wrong the device has been reset to a previous state. This happens every time I restart system.

If I physically disconnect and connect a cable of the mouse, everything begins to work. Alternatively, I tried to run

sudo systemctl restart ratbagd.service

to bring the mouse to work but that does not change anything. Any idea what I can do to avoid reconnecting the cable?

Thanks

[mftcodes]

I am having the same as @celdorwow

• OS: PopOS! 22.04 LTS
• Mouse: Logitech G502 SE Hero
• piper v: 0.6 & 0.7 (same behavior on .deb with v0.6 or flatpak v0.7)
• ratbagd v: 0.16
• kernel v: Linux 6.6.10-76060610-generic x86_64 GNU/Linux

restarting ratbagd.service does not help.

logs from ratbagd

ratbag debug: driver match found: Logitech HID++2.0
hidraw1: "Logitech G502 HERO SE", 5 profiles
ratbag debug: New device: Logitech G502 HERO SE
ratbag debug: Using data directory '/usr/share/libratbag'
ratbag debug: device assigned driver hidpp20
ratbag debug: hidraw info: bus 0x03 vendor 0x46d product 0xffffc08b
ratbag debug: Logitech G502 HERO SE is device '/dev/hidraw1'.
DBus server ready
ratbag raw: hidpp write:  10 ff 0c 38 00 03 00
ratbag raw: hidpp read:   11 ff 0d 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff 0d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag raw: hidpp read:   11 ff ff 0c 38 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
ratbag error:     HID++ error from the device (255): ERR_INVALID_ARGUMENT (02)

This is also a new problem after having been working properly for quite some time.