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reset-password.md

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Cannot login Liker Land with your Liker ID and don't know what to do? Try resetting password!

Resetting password

{% hint style="info" %} The followings are for Liker ID registered through Email/Social (with Authcore). {% endhint %}

If you cannot login your Liker ID with your social logins, please try the following steps to reset password and see if it helps.

Step 1: Login

Make sure that you are being logged out. You may go to the menu at the top right hand corner and find the "Logout" option.

Go to the upper right corner of the Liker Land website and click "Login".

Click "Login"

Click "Email/Social" using Liker ID by email or social login

Click Email/Social using Liker ID by email or social login

Step 2: Reset Password

Login again, on the login box select "Reset Password".

Click "Reset Password"

Step 3: Input your registered email address

Input your registered email address and press "Send", it should be the email used during registration.

Input your registered email address and press "Send"

{% hint style="info" %} If it doesn't work, e.g. "Can't find the email address or phone number" appears, please try to:

  • Use the same email address that you registered your social media profile ( Facebook, Google, Twitter);
  • If your email got a "dot" ".", please delete the dot and try again. e.g. use [email protected] instead of [email protected] and try again. {% endhint %}

The reset password message will appear.

The reset password message will appear

Step 4: Receive the reset password email

Receive the reset password email on your mailbox, click the link on the email to reset password.

Receive the reset password email, click the link on the email to reset password

Input your new password twice, and click "Reset Password".

Input your new password twice, and click "Reset Password"

You have successfully reset your password, go back to LikeCoin app or Liker Land web and login your Liker ID.

You have successfully reset your password

Step 5: Use email and password to login

On the login box, use your email and password to login. Please do not select the social logins on the above.

Use your email and password to login

Step 6: Reset Social Logins

After login, go to Social Account Logins to double check your social login.

After login, go to Social Account Logins to double check your social login.

If the problem persists, please click on the green bubble at the lower right hand corner on Liker Land or Like.co and find our Customer Service to help.