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Missing rsync package on RackNerd servers results in 403 errors #77

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LCBO opened this issue Nov 24, 2020 · 16 comments
Closed

Missing rsync package on RackNerd servers results in 403 errors #77

LCBO opened this issue Nov 24, 2020 · 16 comments

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@LCBO
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LCBO commented Nov 24, 2020

Hello,
I tried already 3 times to install it on Ubuntu 20.04 and I still get the 403 Error. In cloudflare the SSL is set on FULL.
I rebooted the server and nothing.

@distich
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distich commented Nov 24, 2020

Dealing with the same. Any ideas?

@LCBO
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LCBO commented Nov 24, 2020

In such case, it is because of some recent changes in the stack. I am trying to reinstall. The fourth time.

@LCBO
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LCBO commented Nov 24, 2020

@jessuppi
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Hello folks please try running sudo bash /var/www/ss-perms and it should fix it, we have a bug in the new script for installing WordPress Core ss-install-wordpress-core which we are fixing now.

@jessuppi
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What is the output when you run sudo nginx -t to test current Nginx configuration? Also recent lines from nginx.log and/or error.log under the /var/www/logs directory could be useful --

@LCBO
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LCBO commented Nov 24, 2020

I will install once again and revert back.

@LCBO
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LCBO commented Nov 24, 2020

root@racknerd-023acf:/tmp# sudo nginx -t
nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
nginx: configuration file /etc/nginx/nginx.conf test is successful

the error/nginx log are empty

@jessuppi
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What cloud networks are you guys installing on? What results do you see with sudo bash /var/www/ss-restart

@LCBO
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LCBO commented Nov 24, 2020

here they are:Restarting clamav-freshclam (via systemctl): clamav-freshclam.service.
Restarting redis-server (via systemctl): redis-server.service.
Restarting php7.4-fpm (via systemctl): php7.4-fpm.service.
Restarting nginx (via systemctl): nginx.service.
Restarting mysql (via systemctl): mysql.service.
Reloading ufw configuration (via systemctl): ufw.service.
Restarting ufw (via systemctl): ufw.service.

the vps is from https://www.racknerd.com/

i will install on vultr (as i used it in the past)

@LCBO
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LCBO commented Nov 24, 2020

YES, on vultr it works !!!
Why it doest work on that server. It is a KVM one ? How should I make it work

@distich
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distich commented Nov 24, 2020

Mine is on RackNerd as well, same issue. That's odd.

@jessuppi
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I'm not sure it is possible something in their Ubuntu packages is conflicting. Customers from Dedimax also:

Ref: #64

We have not had time to test RackNerd or Dedimax but try to pay close attention to your shell screen during ss-install and see if you notice any weird messages or errors, esp. red-colored messages.

@LCBO
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LCBO commented Nov 25, 2020

I solved it I thing.
Install rsync

You should check at the beginning of the SS install if rsync is installed or not.

@LCBO LCBO closed this as completed Nov 25, 2020
@jessuppi
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Okay we will need to add a snippet to install rsync perhaps in the ss-install if package not exists.

@jessuppi jessuppi reopened this Nov 25, 2020
jessuppi added a commit that referenced this issue Nov 25, 2020
Install rsync if not exists (seems to be an issue on RackNerd and perhaps other cloud networks).

Ref: #77
@jessuppi
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Okay I've added apt install rsync to the ss-install-misc script for now. This is very strange because I had though all Ubuntu ISOs included it by default already so I'm not sure why some cloud networks have it removed?

Ref: e6164c5

@jessuppi
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jessuppi commented Jan 3, 2021

Closing this out, but if anyone finds other missing "utility" apps on their cloud network please comment below or create a new Issue that mentions your web hosting and which apps need to be added to our installer, thanks!

@jessuppi jessuppi closed this as completed Jan 3, 2021
@jessuppi jessuppi changed the title Issue: 403 Error Missing rsync package on RackNerd servers results in 403 errors Jan 3, 2021
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