[In-app feedback]

[alt-tab-macos-bot]

This issue was opened by a bot after a user submitted feedback through the in-app form.

From: [email protected]

Message:

Hi there!
I have an issue where when I switch to an app/window the app shortcuts don't work as if the window isn't focused properly. When using the native app switcher I don't have this problem.
I'm haveing the issue with the app: Sprak Mail.
When you replay, I'd be happy to send a video demonstrating the issue along with steps to reproduce the issue and a link to Spark Mail.

Looking forward to hearing from you.

Thanks you.

Debug profile

• App version: 6.72.0
• App preferences:
  • MSAppCenter310AppCenterUserDefaultsMigratedKey: 1
  • MSAppCenter310CrashesUserDefaultsMigratedKey: 1
  • MSAppCenterInstallId: AF9F2EDC-87AF-4216-B8BF-86C81A7AB397
  • MSAppCenterNetworkRequestsAllowed: 0
  • MSAppCenterPastDevices: {length = 1144, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000384 }
  • MSAppCenterSessionIdHistory: {length = 460, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000156 }
  • MSAppCenterUserIdHistory: {length = 455, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000151 }
  • NSStatusItem Preferred Position Item-0: 530
  • NSWindow Frame SUStatusFrame: 535 587 400 135 0 0 1470 918
  • NSWindow Frame SUUpdateAlert: 425 390 620 398 0 0 1470 918
  • SUHasLaunchedBefore: 1
  • SULastCheckTime: 2024-10-03 19:42:38 +0000
  • SUUpdateRelaunchingMarker: 0
  • alignThumbnails: 1
  • cursorFollowFocusEnabled: true
  • fadeOutAnimation: true
  • hideThumbnails: false
  • hideWindowlessApps: true
  • holdShortcut: ⌘
  • holdShortcut2: ⌘
  • iconSize: 65
  • mouseHoverEnabled: true
  • preferencesVersion: 6.72.0
  • screensToShow: 1
  • showHiddenWindows: 1
  • showHiddenWindows2: 1
  • showMinimizedWindows: 1
  • showOnScreen: 1
  • startAtLogin: false
  • updatePolicy: 1
  • windowMaxWidthInRow: 20
  • windowMinWidthInRow: 20
• Applications: 110
• Windows: 16
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: true, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: false, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
• OS version: Version 15.0 (Build 24A335)
• OS architecture: arm64
• Locale: en_US (fixed en_US)
• Spaces: 1
• Dark mode: Dark
• "Displays have separate Spaces": checked
• Hardware model: Mac15,12
• Screens: 1
  • {x: 0.0, y: 0.0, width: 1470.0, height: 956.0}
• CPU model: Apple M3
• Memory size: 25.77 GB
• Active CPU count: 8
• Current CPU frequency: nil
• Resource utilization:
  • CPU: 0.0%
  • Memory: 181M
  • Threads count: 12

[royhenengel]

Hi.
Steps to reproduce:

1. Start when focused on any other app other than Spark Mail
2. Using AltTab, switch to the Spark Mail window.
3. Try using Spark Mail shortcuts like C or CMD + F. When switching to the app using AltTab the shortcuts won't work. The issue doesn't exist when using the native app switcher.

Here is a screen recording showing the issue:
https://github.com/user-attachments/assets/db900e9f-1b79-4bb6-a9ba-6e5841ffd008