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Not executing for existing users #25

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ghost opened this issue Nov 22, 2019 · 5 comments
Open

Not executing for existing users #25

ghost opened this issue Nov 22, 2019 · 5 comments
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Needs Spec Needs further specification to be a good (help wanted) ticket Type/Enhancement New feature or improvement of existing feature

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@ghost
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ghost commented Nov 22, 2019

We launched the welcomebot plugin after we had users on the server. Those users that existed prior to the plugin activation have never saw the welcomebot message (myself included). Is there a way to check if an existing user hasn't received this message, and prompt them as if they were a new user?

@levb
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levb commented Nov 26, 2019

@aaronrothschild this is along the lines of what we talked about for the plugin-specific welcome message. Maybe the best way forward is to continue improving the WelcomeBot plugin, including the above suggestion of checking who already received such and such message, and (re-)sending as needed.

@levb levb removed the Triage label Dec 3, 2019
@hanzei hanzei added Needs Spec Needs further specification to be a good (help wanted) ticket Type/Enhancement New feature or improvement of existing feature and removed Enhancement labels Mar 7, 2020
@maximsnezhkov
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maximsnezhkov commented Apr 23, 2020

@levb after restart mattermost server bot stopped to send new messages for recently created users. I define four messages with different delay, but users recivied only two(before restart). Is it the same problem as topicstarter described?

@bbodenmiller
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@maximsnezhkov that sounds unrelated.

@unode
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unode commented Mar 14, 2022

We could use this feature as well. There's currently no way to know who was welcomed nor force displaying the welcome message to specific users.

Perhaps these two use-cases could be covered with /welcomebot commands/actions?

@unode
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unode commented Jul 22, 2022

Possibly related, can a user request the team message to be shown by welcomebot?

We could ask existing users to execute a /welcomebot command that will prompt the bot to (re-)display the welcome message. This could be useful in cases where the welcome message has changed.

Our use-case: Since welcomebot was deployed, several channels have been created and added to the welcome message. New users will be invited/added to those channels. Existing users may not be aware of the new channels or won't be able to join some unless explicitly added/invited.

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Labels
Needs Spec Needs further specification to be a good (help wanted) ticket Type/Enhancement New feature or improvement of existing feature
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6 participants