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PnP Search Results Not Appearing on Initial Page Load #4011

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lindseyn86 opened this issue Sep 30, 2024 · 0 comments
Open

PnP Search Results Not Appearing on Initial Page Load #4011

lindseyn86 opened this issue Sep 30, 2024 · 0 comments

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@lindseyn86
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lindseyn86 commented Sep 30, 2024

Version used
Ex: 4.13.1 (but also 4.9.13)

Describe the bug
When loading pages that use PnP search results webparts, the search results are not displaying. This happens randomly. The contents of the search results PnP webpart doesn't load. I have attached screenshots from dev tools that show the network and console tabs upon page load when the issue is happening.

To Reproduce
We have been unable to reproduce the issue on a consistent basis. This just happens randomly on page load and we don't actually do anything to produce the issue.

Expected behavior
The PNP Search results appear within the webpart.

Screenshots
Image 1 - search results for events are not displaying
image

Image 2 - Shows a blank webpart, but no console issues:
image

Image 3 - this one shows where it failed to get the html templates, but this isn't always the case when the web part shows blank AND it shows blank on a page without an html template
image

Image 4 - Random localhost request:
image

Image 5 - this request DOES get results when it shows a blank PnP web part
image

Image 6 - screenshot where entire body of page doesn't load, with a bunch of errors from OOTB sp-pages-assembly js:
image

Desktop (please complete the following information):
Google Chrome and Microsoft Edge
Not using a VPN

Additional context
This can only be replicated on the client's laptops.

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