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"Dev Home encountered an error. The widget could not be created." error when pinning any ADO widgets #3995

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adrastogi opened this issue Nov 28, 2024 · 1 comment
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Issue-Bug Something isn't working or needs investigation Needs-Triage New issue that the core contributors need to triage

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@adrastogi
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adrastogi commented Nov 28, 2024

Dev Home version

0.1901.687.0

Windows build number

10.0.26335.1002

Other software

OS Build Version: 10.0.26335.1002.arm64fre.241126-2200
.NET Version: .NET 8.0.10

Steps to reproduce the bug

  1. Launch Dev Home
  2. Navigate to the Dashboard
  3. Attempt to pin a widget from the Azure extension (e.g., "My pull requests")

Expected result

Widget is pinned to the dashboard

Actual result

I get back an error message stating, "Dev Home encountered an error. The widget could not be created."

I hit this with any of the listed widgets from the Azure extension. I can pin GitHub and Core widgets without issue, though.

Logs have this relevant error snippet:

[2024/11/28 00:57:16.593 ERR] (WidgetHostingService) Exception creating a widget:
System.Runtime.InteropServices.COMException (0x800401F7): Some error in application program

Provider for the selected widget could not be started.
   at DevHome.Dashboard.Services.WidgetHostingService.<>c__DisplayClass8_0.<<CreateWidgetAsync>b__1>d.MoveNext()
--- End of stack trace from previous location ---
   at DevHome.Dashboard.Services.WidgetHostingService.CreateWidgetAsync(String widgetDefinitionId, WidgetSize widgetSize)

Included System Information

Physical Memory: 15.45GB (2.64GB free)
Processor Architecture: ARMx64

Included Extensions Information

Extensions:
Microsoft.Windows.DevHome.Canary_0.1901.687.0_arm64__8wekyb3d8bbwe (Core Widget Extension)
Microsoft.Windows.DevHome.Canary_0.1901.687.0_arm64__8wekyb3d8bbwe (Hyper-V Extension)
Microsoft.Windows.DevHome.Canary_0.1901.687.0_arm64__8wekyb3d8bbwe (Windows Subsystem for Linux Extension)
Microsoft.Windows.DevHome.Canary_0.1901.687.0_arm64__8wekyb3d8bbwe (Git (Canary))
Microsoft.Windows.DevHomeAzureExtension.Canary_0.1300.621.0_arm64__8wekyb3d8bbwe (Dev Home Azure Extension (Canary))
Microsoft.Windows.DevHomeGitHubExtension.Canary_0.1800.621.0_arm64__8wekyb3d8bbwe (Dev Home GitHub Extension (Canary))

Widget Service:
MicrosoftWindows.Client.WebExperience_524.32301.0.0_arm64__cw5n1h2txyewy
Microsoft.WidgetsPlatformRuntime_1.6.1.0_arm64__8wekyb3d8bbwe

@adrastogi adrastogi added the Issue-Bug Something isn't working or needs investigation label Nov 28, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage New issue that the core contributors need to triage label Nov 28, 2024
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