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Monero GUI FLATPAK can NOT transfer the Seedphrase to TREZOR Safe 3 #4318

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OnAirDroid opened this issue May 23, 2024 · 2 comments
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@OnAirDroid
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The Trezor Support suggested to try the Flatpak version and even so the device is found, another heavy glitch comes up!

Steps for a Hidden Wallet ...

  1. Create a new wallet from hardware
  2. Name it and Trezor Safe 3 is chosen
  3. Password for Monero GUI
  4. Seedphrase to Hardware
  5. Passphrase for Hidden Wallet
  6. Create Wallet
  7. Than a confirmation screen for the password comes up and here it ends!
    Even with the correct password, the ok bottom brings this screen up again and again (endless times)!

Than I deleted the Monero folder for a fresh try as a Standard Wallet ...

  1. Create a new wallet from hardware
  2. Name it and Trezor Safe 3 is chosen
  3. Password for Monero GUI
  4. Seedphrase to Hardware
  5. Create Wallet > FAILED TO STORE THE WALLET !!

I've tried and repeated this procedure to create a hardware wallet a dozen of times! No success, neither as Standard Wallet nor as Hidden Wallet!

No Log-File was created by Monero GUI, but something goes wrong with the communication between the Trazor Safe 3 and the Monero GUI Wallet!
When I got stuck at the password screen, this step messes up the 'trezord-git' bridge, meaning I had to exit the bridge and restart it before another try, otherwise I would get the 'device not found' message.

Manjaro Linux (KDE 6, latest update)
Kernel 5.15

@selsta
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selsta commented May 23, 2024

First step, did you make sure no other program is open that communicates with the Trezor? Like for example Trezor Suite or a different wallet.

Seedphrase to Hardware

Can you please explain what you mean with this step?

I've tried and repeated this procedure to create a hardware wallet a dozen of times! No success, neither as Standard Wallet nor as Hidden Wallet!

Did you try to create a regular wallet first, not a hardware wallet? Just to make sure that that works.

@OnAirDroid
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OnAirDroid commented May 23, 2024

First step, did you make sure no other program is open that communicates with the Trezor? Like for example Trezor Suite or a different wallet.

Yes, I closed all others and started the stand-alone bridge 'trezord-git' from AUR and tested the bridge.

Did you try to create a regular wallet first, not a hardware wallet? Just to make sure that that works.

Yes, Monero GUI wallet by itself works ok.

Everything boils down to the faulty communication between Trezor and Monero GUI not only on Manjaro !!
and I'm not alone, someone also on NixOS (with many more logs !!)
NixOS/nixpkgs#313470

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