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NEX Extension showing up blank #27

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benerz opened this issue Apr 24, 2018 · 10 comments
Open

NEX Extension showing up blank #27

benerz opened this issue Apr 24, 2018 · 10 comments

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@benerz
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benerz commented Apr 24, 2018

Hello and good day team!
The NEX extension has been working fine until today, it is showing up a blank white page now. I re-downloaded the google browser, cleared the cache and also reinstalled the Nex extension via. your suite on your site. still showing blank white.
screen shot 2018-04-24 at 1 33 56 pm

Please help me, and thank you again for the things you guys are trying to do.

@Adeee212
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I am having the same issue. I suspect it may have to do with the new version of google chrome. I agreed to update google chrome and afterwards it started showing up blank. Thanks NEX team.

@Plutoniumweddingring
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I have the same issue. re-installing did not help and I cannot login to the extension now. any solutions for this problem?

@mojojojo2018
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I encountered the same issue yesterday and it seems to have not changed as of today yet. I have yet to submit my KYC documents for round 2, I hope this gets resolved before that ends!

@localhuman
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The problem has been fixed, it should be resolved if you re-start Chrome.

@lindafutshane
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I have uninstalled NEX, cleared cache, restarted my laptop and reinstalled NEX but there problem still persists.
Please help

@Nitsirk86
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Same with me. Only blank, so I cannot submit my KYC... Help please

@lindafutshane
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@localhuman I have restarted chrome (chrome://restart) but this has made no difference.

@evgenyboxer
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evgenyboxer commented Apr 25, 2018

This has now been fixed, restarting chrome (on Mac please ensure to quit the app from the top navbar) / your computer or via chrome://restart should do it.

@lindafutshane
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Thank you @evgenyboxer I am now able to login and have completed my KYC

@benerz
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benerz commented Apr 26, 2018

Yes Thank you @evgenyboxer its working

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8 participants