Problems, Defects, & Bugs Oh My!

If you find an issue with using Fast Auth or the Fast Auth SDK -- please submit a defect! (bug, problem)

To help us address the problem, it's important you include some information. Just one line of "this thing is not working" will likely not give us the data needed to fix the problem.

If you can, try to capture a screen recording or image. You can add these to the defect submission on GitHub. If you are so inclined, you could attach a console log from developer tools, or copy the text out of an error box. The more you can include, the more clues we have to find the problem and fix it.

Two pieces of info are vital. The first, is what kind of device, browser, and OS were you using? Oftentimes, this plays a significant role in the problem. Second, What steps did you take to get to the error / problem. Knowing what paths and approaches you took is another critical piece of info for the investigation.

When you select "add issue" from the top of the GitHub page, please select the Defect template.

Following is a copy of the "template" for the defect. Please delete sections you don't use.

Create New Defect

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Describe the bug

A clear and concise description of what the bug is.

Steps To Reproduce

Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'

Error description

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots

If applicable, add screenshots or videos to help explain your problem.

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Additional Context

Add any other context about the problem here.