Memory consumption since upgrade to 25.0.11 #5479

albatros69 · 2023-09-18T22:35:50Z

Steps to reproduce

After upgrading to 25.0.11, some users are unable to use the Calendar webUI. Event previews on the homepage or CalDAV is still working fine for them. Only the WebUI is unavailable (Error 500).

Expected behavior

The WebUI should show for every user.

Actual behaviour

For those users, going to their calendar only triggers an error 500 with a blank page.

Calendar app version

4.5.0

CalDAV-clients used

No response

Browser

Firefox/117.0 or /102

Client operating system

debian, ubuntu

Server operating system

Debian

Web server

Nginx

Database engine version

PostgreSQL

PHP engine version

PHP 7.4

Nextcloud version

25.0.11

Updated from an older installed version or fresh install

Updated from an older version

List of activated apps

Enabled:
  - activity: 2.17.0
  - calendar: 4.5.0
  - circles: 25.0.0
  - cloud_federation_api: 1.8.0
  - comments: 1.15.0
  - contacts: 5.4.0
  - contactsinteraction: 1.6.0
  - dashboard: 7.5.0
  - dav: 1.24.0
  - federatedfilesharing: 1.15.0
  - federation: 1.15.0
  - files: 1.20.1
  - files_pdfviewer: 2.6.0
  - files_rightclick: 1.4.0
  - files_sharing: 1.17.0
  - files_trashbin: 1.15.0
  - files_versions: 1.18.0
  - firstrunwizard: 2.14.0
  - groupfolders: 13.1.5
  - keeweb: 0.6.13
  - logreader: 2.10.0
  - lookup_server_connector: 1.13.0
  - news: 22.0.0
  - nextcloud_announcements: 1.14.0
  - notes: 4.8.1
  - notifications: 2.13.1
  - oauth2: 1.13.1
  - password_policy: 1.15.0
  - photos: 2.0.1
  - previewgenerator: 5.3.0
  - privacy: 1.9.0
  - provisioning_api: 1.15.0
  - recommendations: 1.4.0
  - related_resources: 1.0.4
  - serverinfo: 1.15.0
  - settings: 1.7.0
  - sharebymail: 1.15.0
  - support: 1.8.0
  - systemtags: 1.15.0
  - text: 3.6.0
  - theming: 2.0.1
  - twofactor_backupcodes: 1.14.0
  - twofactor_totp: 7.0.0
  - twofactor_webauthn: 1.2.0
  - updatenotification: 1.15.0
  - user_ldap: 1.15.0
  - user_status: 1.5.0
  - viewer: 1.9.0
  - weather_status: 1.5.0
  - workflowengine: 2.7.0
Disabled:
  - admin_audit
  - bruteforcesettings: 2.4.0
  - encryption
  - files_external
  - files_photospheres: 1.25.3
  - maps: 1.0.2
  - survey_client: 1.3.0
  - suspicious_login

Nextcloud configuration

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "<domain>"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "blacklisted_files": [
            ".htaccess",
            "Thumbs.db",
            "thumbs.db"
        ],
        "dbtype": "pgsql",
        "version": "25.0.11.1",
        "overwrite.cli.url": "https:\/\/<domain>",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\Krita",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\Movie"
        ],
        "filelocking.enabled": true,
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "updater.release.channel": "stable",
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "logtimezone": "Europe\/Paris",
        "log_rotate_size": 10485760,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "app_install_overwrite": [
            "keeweb",
            "calendar"
        ],
        "default_phone_region": "FR"
    }
}

Web server error log

<remoteAddr> - - [19/Sep/2023:00:04:58 +0200] "GET /apps/calendar/ HTTP/2.0" 500 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
<remoteAddr> - - [19/Sep/2023:00:11:15 +0200] "GET /apps/calendar/ HTTP/2.0" 500 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
<remoteAddr> - - [19/Sep/2023:00:14:16 +0200] "GET /apps/calendar/ HTTP/2.0" 500 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
<remoteAddr> - - [19/Sep/2023:00:18:40 +0200] "GET /apps/calendar/ HTTP/2.0" 500 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"

Log file

{"reqId":"Ec661Yl5bBMHbnxJHFvE","level":3,"time":"2023-09-19T00:11:15+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Property/ICalendar/DateTime.php#81","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"AtVsTJzs8kVraM0ZaNNj","level":3,"time":"2023-09-19T00:14:16+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Property/ICalendar/DateTime.php#81","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"s4uto7nCgRuNfpNh5AlC","level":3,"time":"2023-09-19T00:18:40+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 671088640 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Property/ICalendar/DateTime.php#81","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"65gy0PP2A4UMgV92fLMM","level":0,"time":"2023-09-16T11:40:41+02:00","remoteAddr":"<remoteAddr>","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"calendar\" in appstore","userAgent":"--","version":"25.0.10.1","data":{"app":"updater"}}
{"reqId":"65gy0PP2A4UMgV92fLMM","level":0,"time":"2023-09-16T11:40:41+02:00","remoteAddr":"<remoteAddr>","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"calendar\" in appstore","userAgent":"--","version":"25.0.10.1","data":{"app":"updater"}}
{"reqId":"xEk9DGXOfigMeh3sXRD7","level":3,"time":"2023-09-18T13:53:02+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php#568","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"kwRXMGohYf1cAX7UUGQw","level":3,"time":"2023-09-18T13:53:46+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php#568","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"VcM4oqk7nwOH0nQdSNuK","level":3,"time":"2023-09-18T13:55:18+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php#568","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"25.0.11.1","data":{"app":"PHP"}}
{"reqId":"RAOT3ssknVazLrJscvwr","level":3,"time":"2023-09-18T14:13:54+02:00","remoteAddr":"<remoteAddr>","user":"<username>","app":"PHP","method":"GET","url":"/apps/calendar/","message":"Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/ipv5.fr/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php#568","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"25.0.11.1","data":{"app":"PHP"}}

Browser log

No response

Additional info

I tried to increase the php memory_limit from the recommended 512M value. Only increasing the limit to 1G was able to circumvent the issue (but this can't be a sensible solution, can it?).

The text was updated successfully, but these errors were encountered:

albatros69 · 2023-09-19T06:06:13Z

I forgot to add that the users facing the errors 500 are the heavy users of Calendar. Those with just a few events doesn't suffer from the issue.

ChristophWurst · 2023-09-19T12:17:49Z

Possible duplicate of #5476 with the same problem but different symptoms.

albatros69 · 2023-09-24T17:49:32Z

Just for the sake of exhaustivity, I'm experiencing the same issue (error 500 for some users) on a fresh install of NC 27.1.1 (on the same data).

albatros69 · 2023-09-27T22:24:58Z

Can I help in any way pinpoint the culprit?
Is the patch mentioned in #5476 worth a try for this issue too?

miaulalala · 2023-10-04T09:48:16Z

Can I help in any way pinpoint the culprit? Is the patch mentioned in #5476 worth a try for this issue too?

If you update to Calendar 4.5.2 the feature that caused the heavy load has been reverted so it should work fine again.

albatros69 · 2023-10-04T15:03:53Z

I can confirm that version 4.5.2 is no more affected by this issue.

miaulalala · 2023-10-04T19:19:06Z

Closing this then :)

albatros69 added 0. to triage Pending approval or rejection bug labels Sep 18, 2023

cm-schl mentioned this issue Sep 26, 2023

With v4.5.0 web ui loads infinitely #5476

Closed

miaulalala closed this as completed Oct 4, 2023

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Memory consumption since upgrade to 25.0.11 #5479

Memory consumption since upgrade to 25.0.11 #5479

albatros69 commented Sep 18, 2023 •

edited

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albatros69 commented Sep 19, 2023

ChristophWurst commented Sep 19, 2023 •

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albatros69 commented Sep 24, 2023

albatros69 commented Sep 27, 2023 •

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miaulalala commented Oct 4, 2023

albatros69 commented Oct 4, 2023 •

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miaulalala commented Oct 4, 2023

Memory consumption since upgrade to 25.0.11 #5479

Memory consumption since upgrade to 25.0.11 #5479

Comments

albatros69 commented Sep 18, 2023 • edited Loading

Steps to reproduce

Expected behavior

Actual behaviour

Calendar app version

CalDAV-clients used

Browser

Client operating system

Server operating system

Web server

Database engine version

PHP engine version

Nextcloud version

Updated from an older installed version or fresh install

List of activated apps

Nextcloud configuration

Web server error log

Log file

Browser log

Additional info

albatros69 commented Sep 19, 2023

ChristophWurst commented Sep 19, 2023 • edited Loading

albatros69 commented Sep 24, 2023

albatros69 commented Sep 27, 2023 • edited Loading

miaulalala commented Oct 4, 2023

albatros69 commented Oct 4, 2023 • edited Loading

miaulalala commented Oct 4, 2023

albatros69 commented Sep 18, 2023 •

edited

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ChristophWurst commented Sep 19, 2023 •

edited

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albatros69 commented Sep 27, 2023 •

edited

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albatros69 commented Oct 4, 2023 •

edited

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