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[Bug]: After upgrade to 26.0.2 cant access Files and Pictures #38504

Closed
6 of 9 tasks
siucdude opened this issue May 29, 2023 · 2 comments
Closed
6 of 9 tasks

[Bug]: After upgrade to 26.0.2 cant access Files and Pictures #38504

siucdude opened this issue May 29, 2023 · 2 comments
Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap 26-feedback bug

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@siucdude
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⚠️ This issue respects the following points: ⚠️

  • This is a bug, not a question or a configuration/webserver/proxy issue.
  • This issue is not already reported on Github (I've searched it).
  • Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
  • Nextcloud Server is running on 64bit capable CPU, PHP and OS.
  • I agree to follow Nextcloud's Code of Conduct.

Bug description

After upgrading to Nextcloud 26.0.2 users cannot access the folders/files shared with them anymore.
Also some users can't login,
Pictures can't be accessed

Steps to reproduce

  1. try to access a sub-folder of the shared folder
  2. try to access Photos
  3. try to login as another domain user

Expected behavior

the folder is openened and its contents are displayed or the file is shown/opened
The photos are displayed,
Other users are able to login,

Installation method

Community Web installer on a VPS or web space

Nextcloud Server version

26

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.excolollc.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "26.0.2.1",
        "overwrite.cli.url": "http:\/\/cloud.excolollc.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "default_phone_region": "US",
        "loglevel": 2,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "user_backends": [
            {
                "class": "OC_User_ISPCONFIG",
                "arguments": [
                    "https:\/\/cp.excolollc.com:8080\/remote\/index.php",
                    "https:\/\/cp.excolollc.com:8080\/remote\/",
                    "NextCloud",
                    "***REMOVED SENSITIVE VALUE***",
                    {
                        "allowed_domains": [
                            "ajexteriors.com",
                            "excolollc.com",
                            "joniak.me",
                            "excolo.pl",
                            "1776fabrication.com"
                        ],
                        "default_quota": "20000M",
                        "default_groups": [
                            "users"
                        ]
                    }
                ]
            }
        ],
        "theme": "",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "updater.release.channel": "stable",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

List of activated Apps

Enabled:
  - activity: 2.18.0
  - bruteforcesettings: 2.6.0
  - calendar: 4.3.4
  - circles: 26.0.0
  - cloud_federation_api: 1.9.0
  - comments: 1.16.0
  - contacts: 5.2.0
  - contactsinteraction: 1.7.0
  - dashboard: 7.6.0
  - dav: 1.25.0
  - federatedfilesharing: 1.16.0
  - files: 1.21.1
  - files_pdfviewer: 2.7.0
  - files_rightclick: 1.5.0
  - files_sharing: 1.18.0
  - files_trashbin: 1.16.0
  - files_versions: 1.19.1
  - firstrunwizard: 2.15.0
  - logreader: 2.11.0
  - lookup_server_connector: 1.14.0
  - mail: 3.1.1
  - news: 21.2.0
  - notes: 4.7.2
  - notifications: 2.14.0
  - oauth2: 1.14.0
  - password_policy: 1.16.0
  - photos: 2.2.0
  - privacy: 1.10.0
  - provisioning_api: 1.16.0
  - recommendations: 1.5.0
  - related_resources: 1.1.0-alpha1
  - serverinfo: 1.16.0
  - settings: 1.8.0
  - sharebymail: 1.16.0
  - socialsharing_email: 2.6.0
  - spreed: 16.0.4
  - support: 1.9.0
  - survey_client: 1.14.0
  - suspicious_login: 4.4.0
  - tasks: 0.15.0
  - text: 3.7.2
  - theming: 2.1.1
  - twofactor_backupcodes: 1.15.0
  - updatenotification: 1.16.0
  - user_ispconfig: 0.4.10.1
  - user_status: 1.6.0
  - viewer: 1.10.0
  - weather_status: 1.6.0
  - workflowengine: 2.8.0
Disabled:
  - admin_audit: 1.16.0
  - announcementcenter: 6.6.1 (installed 6.6.1)
  - encryption: 2.14.0
  - federation: 1.16.0 (installed 1.16.0)
  - files_external: 1.18.0
  - integration_google: 2.0.0 (installed 2.0.0)
  - nextcloud_announcements: 1.15.0 (installed 1.15.0)
  - richdocuments: 8.0.2 (installed 8.0.2)
  - systemtags: 1.16.0 (installed 1.16.0)
  - twofactor_totp: 8.0.0
  - user_ldap: 1.16.0

Nextcloud Signing status

Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.

Results
=======
- user_ispconfig
	- FILE_MISSING
		- .git/HEAD
		- .git/config
		- .git/description
		- .git/hooks/applypatch-msg.sample
		- .git/hooks/commit-msg.sample
		- .git/hooks/fsmonitor-watchman.sample
		- .git/hooks/post-update.sample
		- .git/hooks/pre-applypatch.sample
		- .git/hooks/pre-commit.sample
		- .git/hooks/pre-push.sample
		- .git/hooks/pre-rebase.sample
		- .git/hooks/pre-receive.sample
		- .git/hooks/prepare-commit-msg.sample
		- .git/hooks/update.sample
		- .git/index
		- .git/info/exclude
		- .git/logs/HEAD
		- .git/objects/pack/pack-00a0d7185bb1cb1da744cb42e4e7428bd135b3bd.idx
		- .git/objects/pack/pack-00a0d7185bb1cb1da744cb42e4e7428bd135b3bd.pack
		- .git/packed-refs
		- .git/refs/heads/master
		- .git/refs/remotes/origin/HEAD
	- INVALID_HASH
		- CHANGELOG.md
		- appinfo/info.xml

Raw output
==========
Array
(
    [user_ispconfig] => Array
        (
            [FILE_MISSING] => Array
                (
                    [.git/HEAD] => Array
                        (
                            [expected] => 76b199f1bffdc6d21547895431b0f85f3857df400225cbd1ae55e7ded09786a8a44e1cb21f1feff4951cf57c893043a0be696dcb0e4f5758a4d6081a833eb6cf
                            [current] => 
                        )

                    [.git/config] => Array
                        (
                            [expected] => dfff4b0fec92bdaa10f9e456c759bb5a8f6c9252b0f8ffc220fde80d19f2be2cfebe1bbceba87ff7e926119314c9f128385b2daa13bbe8f61b1e7264c712b788
                            [current] => 
                        )

                    [.git/description] => Array
                        (
                            [expected] => f7e152f75b124c3e1c5d12f00427729d9eec4e2c1bf70d7606440a6600d003367eb178331e75ab976a61496e79c2c822020849d28ffd170946397b934611b471
                            [current] => 
                        )

                    [.git/hooks/applypatch-msg.sample] => Array
                        (
                            [expected] => 536cce804d84e25813993efdd240537b52d00ce9cdcecf1982f85096d56a521290104c825c00b370b2752201952a9616a3f4e28c5d27a5b4e4842101a2ff9bee
                            [current] => 
                        )

                    [.git/hooks/commit-msg.sample] => Array
                        (
                            [expected] => d6bb7fa747f4625adf1877f546565cbe812ca7dd4168f7e9068e6732555d8737eba549546cf5946649e3f38de82d173aaf9c160a4c9f9445655258b4c5f955eb
                            [current] => 
                        )

                    [.git/hooks/fsmonitor-watchman.sample] => Array
                        (
                            [expected] => 4f611b6fc08db7552a0eaca432c41d1114cd4daa066d9fc722f34f6de05ec3eed615286e8cfc5a27df0cbfb90887473beb0f859ba3edbcd1e829bb3b5050d2a9
                            [current] => 
                        )

                    [.git/hooks/post-update.sample] => Array
                        (
                            [expected] => 473ad124642571656276bf83b9ff63ab1804d3c23a5bdae52391c6f70a894849ac60c10c9d31deff3938922ce83b68b1e60c11592bbf7ea503f4acd39968cefa
                            [current] => 
                        )

                    [.git/hooks/pre-applypatch.sample] => Array
                        (
                            [expected] => cb78aa7e9b9c146e5db65d86dd83f04e2b6942a06fab50c704a0fd900683f3b6ad1164e74afe2f267f6da91cdff0b9ab07713e12cefc6f8d741b5df194f4fda6
                            [current] => 
                        )

                    [.git/hooks/pre-commit.sample] => Array
                        (
                            [expected] => 337579c03ec152cc04240141f16a7bc471d7ea1cdc214f6e553367d03a337621e3f0ed2dc0eaa800e4a080e37b0ea3967d5daee3744b7519b5c789262beb1d39
                            [current] => 
                        )

                    [.git/hooks/pre-push.sample] => Array
                        (
                            [expected] => 37cd20a090494acb16c2255fe93dadeb409f2553afddc409dad5b5e99c9f5612a28eba397c0f3ae771e17edbe0a6c2a3af311154285e6d9c43e4cc4f06ba5b8d
                            [current] => 
                        )

                    [.git/hooks/pre-rebase.sample] => Array
                        (
                            [expected] => 00d21d5d72386c3d9b5a1c36ba85201f730556a8295d4353af54af7892ab81010d42aff209ec1fda61c54e4dda3737cea5fda64f09d40ce5004ae28239565025
                            [current] => 
                        )

                    [.git/hooks/pre-receive.sample] => Array
                        (
                            [expected] => ee08c11fab7e896b2e09c241954ba7640338b12c75cd8040daf053c31b2f22236d7a0deac736f89d305236312fdb4f560a38d4d8debdcc9dcdd23b2d975907d5
                            [current] => 
                        )

                    [.git/hooks/prepare-commit-msg.sample] => Array
                        (
                            [expected] => 50ec8a0dd98427e80a82a8d8ce44462a845876e1594c9d0e89483ce9a8aaad616edea0e5c45c1bb69d8fe7f520c6f2260d6fa350d77b400899c3ae375e965bfb
                            [current] => 
                        )

                    [.git/hooks/update.sample] => Array
                        (
                            [expected] => 759abd33e5d1dda9b3e3d3116c47b23f616320d70cd66d567b1c4eeefeb6d78571d83b67d825d9e23aac35f0a2e0745cfab1381ecf486e30076b08797699f2c4
                            [current] => 
                        )

                    [.git/index] => Array
                        (
                            [expected] => 8bdfc4d9667ea2ac5b2b87fe0d3e527515a15471ef1c1839959abb91e0155a6079091f4af58fc9ff313b6e5db72e9c63fbe02d867dd70212bb50f11464ccca70
                            [current] => 
                        )

                    [.git/info/exclude] => Array
                        (
                            [expected] => 9828c6ecdf91bf117416e17f4ee9caee2e1e37b6fb00b9ff04035ace17a3089b9d0a25c6baa1046c0e1c62d3da88838e8fca74ea82973d6b975905fde58f3072
                            [current] => 
                        )

                    [.git/logs/HEAD] => Array
                        (
                            [expected] => 843065890e1dd560c265439f616b48aa8f6231415218fe82dfd8445eab552d2e9ed7da2d888a6fd042b7e7197c4489eb56529ecc9277b256bfb4e62d0e952bf1
                            [current] => 
                        )

                    [.git/objects/pack/pack-00a0d7185bb1cb1da744cb42e4e7428bd135b3bd.idx] => Array
                        (
                            [expected] => dfbe5618542728d0d5a7a54badae2cb8a042c9f2db00ddc8957448c47383a60cb0491109bd3e838501737831a636953607ad3c2d4b37a721346fcedbb80dbbab
                            [current] => 
                        )

                    [.git/objects/pack/pack-00a0d7185bb1cb1da744cb42e4e7428bd135b3bd.pack] => Array
                        (
                            [expected] => 22b18ec5d3bbf23e883d55fe1cd7262cc3821c54247493732cd08d9dd22af22d1b45e2575b2c2569ee10f8fb4d0eca47b54743769c28c98fff7a4d3943afb1ce
                            [current] => 
                        )

                    [.git/packed-refs] => Array
                        (
                            [expected] => f280f530a4703d198d6d93af978c85fe854911a1979eb0b8267a1f160cf01e1c5e3085d88116d35640ba19ffd6b3e35cfcae691488e25d42d2a827ba7643d086
                            [current] => 
                        )

                    [.git/refs/heads/master] => Array
                        (
                            [expected] => 81aa2a0957be181df17ad239cb902179479ff3453d8a28defadb38d63ffcbb5d18bc79c81fd1302046dc07dcdb8fd5b0df880f5777e4433148c45f807113c325
                            [current] => 
                        )

                    [.git/refs/remotes/origin/HEAD] => Array
                        (
                            [expected] => 0d686b330d5704fdbb9588d62bbddda273f86b24db52ddbdb73c0c304aabb8e6f8a1df806b360113de6783bdc138f8731c03c22db1537cc4ad14975eb28d031f
                            [current] => 
                        )

                )

            [INVALID_HASH] => Array
                (
                    [CHANGELOG.md] => Array
                        (
                            [expected] => 1400d623c66bb124ece783019564762d1d5e49df114fc271c64e580f62ff8578190a89f3c90a8ac3b4a8f1f2890d72ec818b6f9b7224cab85d19d8bfaacb3a0c
                            [current] => 6372528d4a47f48c425e30f265f1a7917cf2aa1a089f3c74afb723e20f7e91e3c2b724b5dfc14de3c9f55ac5a49abd145f98fd3a4675a1d73ca3a21f550195ef
                        )

                    [appinfo/info.xml] => Array
                        (
                            [expected] => dfa5cb28b9b0ae0b692a6f91034a8f0b0dcccf42cd0d0e2b4872e49691dca7d625f03ae9278d9b4b97e88d6faeea75ebead3fac20202a6fe4c651c8bb96b7725
                            [current] => 257552ee9c9cf12bea22988eaa3fea9b75d36af46036a5eecc00389706336c7fc2a7d78535c5bfbbf60b6f72539bcf2dca78ee0d29c218c3391204d2f0228a57
                        )

                )

        )

)

Nextcloud Logs

{"reqId":"nO1CkuwIhgXWyUfaMnzc","level":3,"time":"2023-05-29T16:41:51+00:00","remoteAddr":"89.234.237.157","user":"[email protected]","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/[email protected]/","message":"Error: Class \"OC_DB\" not found","userAgent":"Mozilla/5.0 (Macintosh) mirall/3.8.2git (build 15391) (Nextcloud, osx-22.6.0 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"26.0.2.1","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"Error: Class \"OC_DB\" not found","Code":0,"Trace":[{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"{closure}","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":456,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/remote.php","line":77,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/remote.php","line":176,"function":"handleException"}],"File":"/var/www/clients/client1/web188/web/remote.php","Line":75,"message":"Error: Class \"OC_DB\" not found","exception":{},"CustomMessage":"Error: Class \"OC_DB\" not found"}}
{"reqId":"nO1CkuwIhgXWyUfaMnzc","level":3,"time":"2023-05-29T16:41:51+00:00","remoteAddr":"89.234.237.157","user":"[email protected]","app":"PHP","method":"PROPFIND","url":"/remote.php/dav/files/[email protected]/","message":"Zend OPcache can't be temporary enabled (it may be only disabled till the end of request) at Unknown#0","userAgent":"Mozilla/5.0 (Macintosh) mirall/3.8.2git (build 15391) (Nextcloud, osx-22.6.0 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"26.0.2.1","data":{"app":"PHP"}}
{"reqId":"BZdspIyvJa2LBhlYlnqN","level":3,"time":"2023-05-29T16:42:28+00:00","remoteAddr":"89.234.237.157","user":"[email protected]","app":"PHP","method":"GET","url":"/status.php","message":"Zend OPcache can't be temporary enabled (it may be only disabled till the end of request) at Unknown#0","userAgent":"Mozilla/5.0 (Linux) mirall/3.7.3git (Nextcloud, ubuntu-6.2.0-20-generic ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"26.0.2.1","data":{"app":"PHP"}}
{"reqId":"e01sacGHO7XpzUGTsQ7P","level":3,"time":"2023-05-29T16:42:28+00:00","remoteAddr":"89.234.237.157","user":"[email protected]","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/[email protected]/","message":"Error: Class \"OC_DB\" not found","userAgent":"Mozilla/5.0 (Linux) mirall/3.7.3git (Nextcloud, ubuntu-6.2.0-20-generic ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"26.0.2.1","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"Error: Class \"OC_DB\" not found","Code":0,"Trace":[{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"{closure}","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":456,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/remote.php","line":77,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/clients/client1/web188/web/remote.php","line":176,"function":"handleException"}],"File":"/var/www/clients/client1/web188/web/remote.php","Line":75,"message":"Error: Class \"OC_DB\" not found","exception":{},"CustomMessage":"Error: Class \"OC_DB\" not found"}}
{"reqId":"AsB6LGeBPTw4qj7ImTpm","level":3,"time":"2023-05-29T16:42:52+00:00","remoteAddr":"89.234.237.157","user":"[email protected]","app":"PHP","method":"GET","url":"/status.php","message":"Zend OPcache can't be temporary enabled (it may be only disabled till the end of request) at Unknown#0","userAgent":"Mozilla/5.0 (Macintosh) mirall/3.8.2git (build 15391) (Nextcloud, osx-22.6.0 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"26.0.2.1","data":{"app":"PHP"}}
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@siucdude siucdude added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels May 29, 2023
@joshtrichards
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joshtrichards commented May 30, 2023

The issue is a third party app user_ispconfig:

https://apps.nextcloud.com/apps/user_ispconfig

It still uses OC_DB which is no longer in NC26.

There appears to be an issue in their repository:

SpicyWeb-de/nextcloud-user-ispconfig#14

Judging by their app store entry, their last official release was targeted at NC22.

This is not a NC bug.

@siucdude
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Thank You @joshtrichards will work on alternatives if that app is closed.. thank you for looking into this.

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