NVDA support for GoToMeeting & WebEx

[peterpacult]

Is your feature request related to a problem? Please describe.

The web conferencing systems are not really (or only very limitedly) accessible.

Describe the solution you'd like

NVDA is to support the GoToMeeting and WebEx desktop apps. Navigation through the app must be ensured; one must be able to access settings.

Describe alternatives you've considered

There are keyboard shortcuts, but you don't get to see what's happening when you use them. See also: https://nvda.groups.io/g/nvda/topic/using_gotomeeting/73306031?p=,,,20,0,0,0::recentpostdate%2Fsticky,,,20,2,460,73306031

Additional context

It is important that NVDA also supports these video conferencing programmes because they are often used in administrations and official institutions (for data protection reasons).

[josephsl]

Hi, have you tried contacting the app vendor(s) about accessibility and usability with screen readers in addition to NVDA? Thanks.

[Adriani90]

cc: @mohammad-suliman you developed the zoom addon for NVDA, is there any cooperation with other app vendors as well?

[peterpacult]

Hi Joseph, I have tried to contact GoToMeeting. Unfortunately, I did not find a proper support address where I could have described my accessibility problems in detail. I have only found the following contact form: https://www.gotomeeting.com/de-de/webkonferenz-testen Unfortunately, it seems to be for corporate customers only. The situation is similar at Webex. I have no way to get in touch with the developers. The only form I could find does not even allow me to describe a concern, but only allows me to "order" a product for a company: https://www.webex.com/de/dg/all-new-webex.html?DTID=pseggI000015&CCID=cc001728&utm_source=GOOG&utm_channel=SEM&utm_campaign=MMEBrand&utm_medium=GER&utm_content=MMENTEM&utm_term=Webex&gclsrc=aw.ds&&gclid=Cj0KCQjwi7yCBhDJARIsAMWFScPd15I7JI6XfuZZPonlyQCApjpYwoTUwNl9JeJflB0NW8VmAON2ED0aAtaREALw_wcB#formAnchor For example, Webex/GoToMeeting is often used in German schools or in administration. This has to do with data protection aspects in Europe. With kind regards Niels Am Mo., 8. März 2021 um 10:50 Uhr schrieb Joseph Lee < ***@***.***>:

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Hi, have you tried contacting the app vendor(s) about accessibility and usability with screen readers in addition to NVDA? Thanks. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#12136 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARFL6CD4FKH2ZB62GGCU55LTCSMXBANCNFSM4YZCIBXA> .

[peterpacult]

There are still problems with the operation of GoToMeeting. It would be nice if an NVDA developer could take another look at it!

[mohammad-suliman]

Thanks @Adriani90 ! In fact, we had only considered Zoom for our add-on development efforts, and we hadn't any cooperation with other communication software venders. We of course contacted Zoom for the accessibility issues we tried to tackle, but only them as I have said before. I don't know if we will have the chance to tackle another video communication programs in the future.

[Adriani90]

Î will convert this to a discussion in order to exhange global argument on video conferencing software. If you have very specific issues, then create new single issues for your problems so that they can be solved by pull requests.