diff --git a/release-notes/dashboards-assistant.release-notes-2.13.0.0.md b/release-notes/dashboards-assistant.release-notes-2.13.0.0.md
index 33b77f64..e3f996f1 100644
--- a/release-notes/dashboards-assistant.release-notes-2.13.0.0.md
+++ b/release-notes/dashboards-assistant.release-notes-2.13.0.0.md
@@ -7,6 +7,7 @@ Compatible with OpenSearch and OpenSearch Dashboards Version 2.13.0
 - Integrate chatbot with sidecar service. ([#164](https://github.com/opensearch-project/dashboards-assistant/pull/164))
 - Update view trace button from suggestions to message action bar. ([#158](https://github.com/opensearch-project/dashboards-assistant/pull/158))
 - Fetch root agent id before executing the agent. ([#165](https://github.com/opensearch-project/dashboards-assistant/pull/165))
+- Encode id if it is used in request path. ([#174](https://github.com/opensearch-project/dashboards-assistant/pull/174))
 
 ### Infrastructure
 
diff --git a/server/services/storage/agent_framework_storage_service.test.ts b/server/services/storage/agent_framework_storage_service.test.ts
index 74236850..0260f9b7 100644
--- a/server/services/storage/agent_framework_storage_service.test.ts
+++ b/server/services/storage/agent_framework_storage_service.test.ts
@@ -80,6 +80,24 @@ describe('AgentFrameworkStorageService', () => {
     `);
   });
 
+  it('should encode id when calls getConversation with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValue({
+      body: {
+        messages: [],
+      },
+    });
+
+    await agentFrameworkService.getConversation('../non-standard/id');
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "method": "GET",
+          "path": "/_plugins/_ml/memory/..%2Fnon-standard%2Fid/messages?max_results=1000",
+        },
+      ]
+    `);
+  });
+
   it('getConversations', async () => {
     mockedTransport.mockImplementation(async (params) => {
       return {
@@ -223,6 +241,21 @@ describe('AgentFrameworkStorageService', () => {
     expect(agentFrameworkService.deleteConversation('foo')).rejects.toBeDefined();
   });
 
+  it('should encode id when calls deleteConversation with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValueOnce({
+      statusCode: 200,
+    });
+    await agentFrameworkService.deleteConversation('../non-standard/id');
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "method": "DELETE",
+          "path": "/_plugins/_ml/memory/..%2Fnon-standard%2Fid",
+        },
+      ]
+    `);
+  });
+
   it('updateConversation', async () => {
     mockedTransport.mockImplementationOnce(async (params) => ({
       statusCode: 200,
@@ -253,6 +286,24 @@ describe('AgentFrameworkStorageService', () => {
     expect(agentFrameworkService.updateConversation('foo', 'title')).rejects.toBeDefined();
   });
 
+  it('should encode id when calls updateConversation with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValueOnce({
+      statusCode: 200,
+    });
+    await agentFrameworkService.updateConversation('../non-standard/id', 'title');
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "body": Object {
+            "name": "title",
+          },
+          "method": "PUT",
+          "path": "/_plugins/_ml/memory/..%2Fnon-standard%2Fid",
+        },
+      ]
+    `);
+  });
+
   it('getTraces', async () => {
     mockedTransport.mockImplementationOnce(async (params) => ({
       body: {
@@ -288,6 +339,32 @@ describe('AgentFrameworkStorageService', () => {
     );
   });
 
+  it('should encode id when calls getTraces with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValueOnce({
+      body: {
+        traces: [
+          {
+            message_id: 'interaction_id',
+            create_time: 'create_time',
+            input: 'input',
+            response: 'response',
+            origin: 'origin',
+            trace_number: 1,
+          },
+        ],
+      },
+    });
+    await agentFrameworkService.getTraces('../non-standard/id');
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "method": "GET",
+          "path": "/_plugins/_ml/memory/message/..%2Fnon-standard%2Fid/traces",
+        },
+      ]
+    `);
+  });
+
   it('updateInteraction', async () => {
     mockedTransport.mockImplementationOnce(async (params) => ({
       statusCode: 200,
@@ -334,6 +411,32 @@ describe('AgentFrameworkStorageService', () => {
     ).rejects.toMatchInlineSnapshot(`[Error: update interaction failed, reason:"error"]`);
   });
 
+  it('should encode id when calls updateInteraction with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValueOnce({
+      statusCode: 200,
+    });
+    await agentFrameworkService.updateInteraction('../non-standard/id', {
+      foo: {
+        bar: 'foo',
+      },
+    });
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "body": Object {
+            "additional_info": Object {
+              "foo": Object {
+                "bar": "foo",
+              },
+            },
+          },
+          "method": "PUT",
+          "path": "/_plugins/_ml/memory/message/..%2Fnon-standard%2Fid",
+        },
+      ]
+    `);
+  });
+
   it('getInteraction', async () => {
     mockedTransport.mockImplementation(async (params) => ({
       body: {
@@ -359,4 +462,22 @@ describe('AgentFrameworkStorageService', () => {
     `);
     expect(mockedTransport).toBeCalledTimes(1);
   });
+
+  it('should encode id when calls getInteraction with non-standard params in request payload', async () => {
+    mockedTransport.mockResolvedValueOnce({
+      body: {
+        input: 'input',
+        response: 'response',
+      },
+    });
+    await agentFrameworkService.getInteraction('_id', '../non-standard/id');
+    expect(mockedTransport.mock.calls[0]).toMatchInlineSnapshot(`
+      Array [
+        Object {
+          "method": "GET",
+          "path": "/_plugins/_ml/memory/message/..%2Fnon-standard%2Fid",
+        },
+      ]
+    `);
+  });
 });
diff --git a/server/services/storage/agent_framework_storage_service.ts b/server/services/storage/agent_framework_storage_service.ts
index 08506073..84cb0a2e 100644
--- a/server/services/storage/agent_framework_storage_service.ts
+++ b/server/services/storage/agent_framework_storage_service.ts
@@ -35,7 +35,9 @@ export class AgentFrameworkStorageService implements StorageService {
     const [interactionsResp, conversation] = await Promise.all([
       this.client.transport.request({
         method: 'GET',
-        path: `${ML_COMMONS_BASE_API}/memory/${conversationId}/messages?max_results=1000`,
+        path: `${ML_COMMONS_BASE_API}/memory/${encodeURIComponent(
+          conversationId
+        )}/messages?max_results=1000`,
       }) as TransportRequestPromise<
         ApiResponse<{
           messages: InteractionFromAgentFramework[];
@@ -43,7 +45,7 @@ export class AgentFrameworkStorageService implements StorageService {
       >,
       this.client.transport.request({
         method: 'GET',
-        path: `${ML_COMMONS_BASE_API}/memory/${conversationId}`,
+        path: `${ML_COMMONS_BASE_API}/memory/${encodeURIComponent(conversationId)}`,
       }) as TransportRequestPromise<
         ApiResponse<{
           conversation_id: string;
@@ -147,7 +149,7 @@ export class AgentFrameworkStorageService implements StorageService {
     try {
       const response = await this.client.transport.request({
         method: 'DELETE',
-        path: `${ML_COMMONS_BASE_API}/memory/${conversationId}`,
+        path: `${ML_COMMONS_BASE_API}/memory/${encodeURIComponent(conversationId)}`,
       });
       if (response.statusCode === 200) {
         return {
@@ -172,7 +174,7 @@ export class AgentFrameworkStorageService implements StorageService {
     try {
       const response = await this.client.transport.request({
         method: 'PUT',
-        path: `${ML_COMMONS_BASE_API}/memory/${conversationId}`,
+        path: `${ML_COMMONS_BASE_API}/memory/${encodeURIComponent(conversationId)}`,
         body: {
           name: title,
         },
@@ -197,7 +199,7 @@ export class AgentFrameworkStorageService implements StorageService {
     try {
       const response = (await this.client.transport.request({
         method: 'GET',
-        path: `${ML_COMMONS_BASE_API}/memory/message/${interactionId}/traces`,
+        path: `${ML_COMMONS_BASE_API}/memory/message/${encodeURIComponent(interactionId)}/traces`,
       })) as ApiResponse<{
         traces: Array<{
           message_id: string;
@@ -229,7 +231,7 @@ export class AgentFrameworkStorageService implements StorageService {
     try {
       const response = await this.client.transport.request({
         method: 'PUT',
-        path: `${ML_COMMONS_BASE_API}/memory/message/${interactionId}`,
+        path: `${ML_COMMONS_BASE_API}/memory/message/${encodeURIComponent(interactionId)}`,
         body: {
           additional_info: additionalInfo,
         },
@@ -276,7 +278,7 @@ export class AgentFrameworkStorageService implements StorageService {
     }
     const interactionsResp = (await this.client.transport.request({
       method: 'GET',
-      path: `${ML_COMMONS_BASE_API}/memory/message/${interactionId}`,
+      path: `${ML_COMMONS_BASE_API}/memory/message/${encodeURIComponent(interactionId)}`,
     })) as ApiResponse<InteractionFromAgentFramework>;
     return formatInteractionFromBackend(interactionsResp.body);
   }