Problem with wx 250

[jonizq]

Hello team, I'm currently working with a WX 250 as a personal project lended to me by my university. I contact you guys because I'm having trouble launching the pipeline for the robot arm. Running the command "roslaunch interbotix_xsarm_control xsarm_control.launch robot_model:=wx250" gives the error  "[xs_sdk] Failed to open port at /dev/ttyDXL". The trouble shooting website leads me to believe that the computer is not recognizing the robot arm, however I've tried to reconnect the micro USB and no success.