Assistance with GitHub Education Application Rejection: English translation

[Valery-a]

Hi everyone,

Hello,

My GitHub Education application was rejected because the document I submitted is apparently not in English, and my university’s name was also reportedly missing (its there). I provided a student ID that is handwritten in Bulgarian, referred to as a “student card.” It’s not a standard plastic ID but more like a small booklet. The first page includes details like my enrollment date, faculty name, faculty ID, photo, and personal information.

I contacted my university, but they confirmed that the student card cannot be officially translated or provided in any other format. Could you please advise on what steps I can take to ensure GitHub recognizes my student status?

[Valery-a]

Here are all the reasons, but they are incorrect. Its just that its not in english:

- The image you selected does not appear to contain your school name. Your complete school name must appear in your document, not only the school logo. You may include multiple documents together. If your official document is not in English then you may photograph the original next to an English translation.
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- Please ensure that your academic affiliation document contains your last name exactly as it appears in your. If you have only a single legal name, enter it in both the first and last name fields of your GitHub billing information.
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- The image you submitted does not appear to match the proof type you selected. If your original document is not in English, please take a photo of the original next to an English translation.

[Valery-a]

Update: you write it manually on a paper next to the real documents and it works. 👍