Keep getting logged out

[theCapypara]

Description

Octotree keeps logging me out. This seems to be an issue with the API. I opened the inspector for the extension and can see that requests are regularly failing.

When that happens the extension immediately logs out.

Environment (if bug)

• Octotree version: v7.9.3
• Browser & version: Chrome 115.0.5790.102
• OS & version: Arch Linux
• Screenshot, if any (drag an image here)
• Console error log below this line

_generated_background_page.html:1 Access to fetch at 'https://www.octotree.io/api/v1.0/users/token/refresh' from origin 'chrome-extension://bkhaagjahfmjljalopjnoealnfndnagc' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

[danhgit]

Hi, we can't reproduce this issue. Is it still happening? If it is, can you check if you happen to have some other extension or behind firewall that blocks requests to Octotree?

[theCapypara]

Hi! I can't test at the moment, will do in a couple of weeks when I'm back at work, but to add some context, I already looked a bit more into this, and it seems that every time this error occured your API has returned 500s without the Access-Control-Allow-Origin headers. I don't think another extension is interfering, as I was able to reproduce it with CURL by just cppying the Request as CURL from the Chrome Dev Tools. It seems the API is returning 500s randomly for a short time and then functions again.

This has been going on for 2-3 months for me before I opened the issue.

[danhgit]

Hi @theCapypara is there any update?

[theCapypara]

Hi thanks for asking! The issue did not really get better, so I stopped using Octotree for a while.
Will install again and see if it got any better now.

[theCapypara]

@danhgit Sadly this is still happening. Today I just get logged almost immediately. Here's a screenshot from the extensions inspector:

[danhgit]

Thanks. I appreciate you tested it. This is very strange because we do send CORS headers with that API call.
Can you email me at [email protected] with a screenshot of the response headers for the api/v1.0/users/token/refresh API call?

[theCapypara]

Will do, I actually ran the extension today again and everything was fine. But next time this happens I'll record the headers and send them.

However I kinda also think I got the issue: It seems that whenever there is a Gateway Timeout, Internal Server Error or Too Many Requests* response, there are no CORS headers sent in the response and the extension logs me out.

*: Although the Too Many Requests response also makes no sense, I made the last screenshot 10 minutes after my previous attempt to get the extension working. In general I guess it's odd I'm running into so many errors.

[theCapypara]

Today this happened again, I was unable to really use the extension at all. I have sent the response information via email.

[danhgit]

@theCapypara sorry for taking long to get back. This has taken quite a bit of investigation. I'm sending you an email to follow up.

[ivan-moto]

Not sure if it's the same issue but I get asked to log in every single day. Would be nice to fix that.