SAXParseException due to Japanese characters

[carlosgstlm]

Unable to parse Tracer output XML since some of the tags content contain Japanese characters.

[vargm]

Can you please check if you are using the right encoding. see below.
Try to change the encoding by clicking the "Reload file" button and select the encoding which supports Japanese characters or try with UTF-8.

Regards

[carlosgstlm]

I'm encountering the issue in PRPC Tracer

[vargm]

could you please attach some screenprint of where the issue is occurring. If you are facing the issue in Pega Application, then you will need to raise it on Pega Community at https://community.pega.com or raise a support request with Pega Support.