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Radarr & Sonarr connections failing #853

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djmega152 opened this issue Oct 29, 2023 · 7 comments
Open

Radarr & Sonarr connections failing #853

djmega152 opened this issue Oct 29, 2023 · 7 comments
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bug Something isn't working

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@djmega152
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I have petio running in docker on a synology deployment with DSM 7.2. I noticed that my requests were no longer processing correctly so I took a look at my admin settings. I tried to test the existing connections and they failed. When I cancelled out of the configuration screen, the configuration disappeared. When I try to recreate, the connection test fails. I tried with both my local IP as well as a DDNS address and both fail.

I checked the console and see this error. I took the path (API key removed) and put it into postman and it returns the expected body.
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This configuration had been working for nearly a year and nothing has changed.

Petio image detail
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Radarr image is linuxserver/radarr:latest and the same for Sonarr

@djmega152 djmega152 added the bug Something isn't working label Oct 29, 2023
@HalianElf
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Your error shows port 7373 and postman you used 7878

@djmega152
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Ugh. That was a fat finger after multiple attempts with both radarr and sonarr. The issue persists for both. Here's the revised error screenshot:
image

When I try to revise the configuration through the UI and the test fails, the profile gets deleted and the json file with the stored config in the docker folder also resets to a blank object.

@djmega152
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I tried using both the local IP address as well as the DDNS URL. Neither works.
image
image
image

I also tried disabling the firewall on the synology unit to rule that out but it made no difference.

All of these packages are deployed in docker. Petio has its own network assigned but radarr and sonarr are running on a network bridge.

But this configuration previously worked until about a week or so ago. radarr and sonarr haven't changed other than an image update (I use the :latest tag) and so has petio.

Please let me know if there is anything I can provide to help troubleshoot this.

@HalianElf
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Connection reset is still a networking issue. Is it a reset with the local IP too?

@djmega152
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djmega152 commented Oct 29, 2023 via email

@djmega152
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Is there any update here?

@djmega152
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Still no update?

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