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Cannot retrieve google calendar #1984

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mister-gem opened this issue Oct 1, 2024 · 9 comments
Closed

Cannot retrieve google calendar #1984

mister-gem opened this issue Oct 1, 2024 · 9 comments
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bug Something's not working right duplicate Already covered by another issue

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@mister-gem
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OGCS Version: v2.11.0.0
Edition: Installed
Sync Direction: O<->G

Bug Description
I added google account and attempted to retrieve, it shows connected account, but gives error:

Authenticating with Google
Preparing to authenticate with Google.
Handshake successful.

Unable to get the list of Google calendars. The following error occurred:

Request had insufficient authentication scopes. [403=Forbidden]

Unable to get the list of Google calendars. The following error occurred:

Request had insufficient authentication scopes. [403=Forbidden]

Unable to get the list of Google calendars. The following error occurred:

Request had insufficient authentication scopes. [403=Forbidden]

Steps to Reproduce the Issue

  1. Add google account
  2. Click on retrieve calendars

OGcalsync.log

I have tried disconnecting the google account and starting over. Even uninstalled the app and tried again, but the google account was already there without logging in again. Not sure how to clear it out and start fresh.

@mister-gem mister-gem added the bug Something's not working right label Oct 1, 2024
@HiroyukiKato7
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I am having the same issue on a new Win 11 PC. I'm also using v2.11.0.0.
Strangely, OGCS is running fine on my older Win 11 PC which also runs v2.11.0.0.

@marjonandres
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marjonandres commented Oct 2, 2024

I do have the same isue. I might have forgotten to tick:
Screenshot 2024-10-02 161921

But what can I do now?

maybe delete following file?
Google.Apis.Auth.OAuth2.Responses.TokenResponse-user

Where can i find it how to access?

So many questions?

@mister-gem
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I do have the same isue. I might have forgotten to tick: Screenshot 2024-10-02 161921

But what can I do now?

maybe delete following file? Google.Apis.Auth.OAuth2.Responses.TokenResponse-user

Where can i find it how to access?

So many questions?

I think I may have also forgotten, but can't seem to detach the gmail to get that screen to populate again.

@mister-gem
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I deleted everything in the folder where the log file is stored and I was able to reconnect the google account and select the option to see/edit/share

On the help screen at the bottom under trouble shooting, click the log file and it will open the folder in windows. Delete all that and it should work.

image

@HiroyukiKato7
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That solved the problem! Thank you!

@marjonandres
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Thank you, but in which folder I can find the log files?

@HiroyukiKato7
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As in mister-gem's comment, at the bottom of the help tab, you can find a link to "OGcalsync.log file"

@marjonandres
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Thank you so much, Finally I found it and worked!

@phw198
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phw198 commented Oct 6, 2024

Or just apply the hotfix linked to from the blog.

@phw198 phw198 added the duplicate Already covered by another issue label Oct 6, 2024
@phw198 phw198 closed this as not planned Won't fix, can't repro, duplicate, stale Oct 6, 2024
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