Form error - GLPI 10.0.15, FormCreator 2.13.9

[Gitnor77]

Hi,
I have a problem with ticket (via formcreator).

When the request is registered, the realizer is automatically added (and works properly, the status of the request changes to pending). This is due to the form settings [Administration -> Forms -> Name -> Targets -> [name target ticket] -> Actors -> Assigned to]

The bug is that when an implementer adds a response, it automatically removes the implementer from the request and changes the status to “New.”

Everything worked fine with GLPI version 10.0.14 and FormCreator 2.13.8, but I did an upgrade at the same time.

GLPI / Plugins (please complete the following information):

• GLPI version 10.0.15
• FormCreator 2.13.9

A request for help in solving the problem.

[Gitnor77]

@btry can you help us?

[JeanBuchweitz]

I have same problem!

[Gitnor77]

I have same problem!

Do you have Escalation installed? Deactivate.

[enumanc]

Please deactivate Escalation plugin is not a solution. Can you update us on this issue ?