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(This was discussed a few days ago, and we agreed to wait and see if it's needed before trying it, but I figured I'd leave the idea here so we don't forget.)
This hasn't happened yet due to the fact that updated modmail notifications are still relatively new. But I worry that even with those, we might overlook new activity by a user we were previously watching, since that relies on us recognizing the usernames mentioned by memory.
So I figured it might be helpful to add a new line to these notifications that informs us if a user is mentioned anywhere in the Automod config.
This would only happen if we were already getting a modmail notification about the user for another reason. It would just be another line that simply points out that it matches, so we know to look into it.
I guess there are other potential solutions to this, such as a button to add users to an internal FHQ list, but I figured that would be overkill.
The text was updated successfully, but these errors were encountered:
AlMcKinlay
changed the title
Another suggestion for notification improvements
Add alert to modmail notifications if user is in automod config
Oct 11, 2017
(This was discussed a few days ago, and we agreed to wait and see if it's needed before trying it, but I figured I'd leave the idea here so we don't forget.)
This hasn't happened yet due to the fact that updated modmail notifications are still relatively new. But I worry that even with those, we might overlook new activity by a user we were previously watching, since that relies on us recognizing the usernames mentioned by memory.
So I figured it might be helpful to add a new line to these notifications that informs us if a user is mentioned anywhere in the Automod config.
This would only happen if we were already getting a modmail notification about the user for another reason. It would just be another line that simply points out that it matches, so we know to look into it.
I guess there are other potential solutions to this, such as a button to add users to an internal FHQ list, but I figured that would be overkill.
The text was updated successfully, but these errors were encountered: