From 68d5eb0550a6e86afe54455f96e144353972f2da Mon Sep 17 00:00:00 2001 From: Petra Donka Date: Mon, 21 Oct 2024 10:58:59 +0200 Subject: [PATCH] Update 50-support.mdx --- content/500-platform/50-support.mdx | 13 +++++++------ 1 file changed, 7 insertions(+), 6 deletions(-) diff --git a/content/500-platform/50-support.mdx b/content/500-platform/50-support.mdx index d5a7c28c64..4c679edd65 100644 --- a/content/500-platform/50-support.mdx +++ b/content/500-platform/50-support.mdx @@ -12,19 +12,21 @@ Your feedback is invaluable, and we encourage you to share your experiences with ## Support +Your support options are based on your workspace's active plan. For more details, take a look at our [pricing page](https://prisma.io/pricing). + ### Community support Reach out to us in our [Discord](https://pris.ly/discord). ### Standard support -- Email support, support@prisma.io -- Mon-Fri, 9am-5pm CET +- Email support, support@prisma.io, or reach out via the Console +- 2 business days, Mon-Fri, 9am-5pm CET ### Premium support -- Email support, support@prisma.io -- 24/7 +- Email support, support@prisma.io, or reach out via the Console +- 1 business hour, Mon-Fri, 9am-5pm CET ### Dedicated support @@ -32,7 +34,6 @@ Dedicated contact person. ## Deleting your PDP account - If you want to delete your PDP account, **email us at support@prisma.io**. -To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted. \ No newline at end of file +To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you **disable Accelerate and Pulse in _all_ environments of _all_ your projects** that live in the account to be deleted.