Failing Thumbnail and Signature Jobs

[ajkiessl]

With very large files we see Sidekiq failing with this error:

Errno::ENOSPC: No space left on device @ io_write - /app/tmpfilename

Looks like this is happening because we run out of space on Sidekiq's PVC while these files are being processed. We can handle some of these by running them one by one. Some are just too large alone.

We could crank up the size of our PVC, or find a more efficient way to process these files. Or both.

[ajkiessl]

A permissions issue with the file share the sidekiq boxes use when processing the files for thumbnails and signatures is causing ruby to not use the file shares. We are currently coordinating with a vendor to figure out why the permissions are not being applied properly.

[bryanlopezrr]

I emailed Srinath from the NFS team who should be helping with this. We had a change freeze on their end but I followed up today to see if it can get resolved soon