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项目跨平台上传短视频到七牛云会出现连接失败,状态码-1,返回体为空的问题 #343

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434944696 opened this issue Jul 3, 2019 · 5 comments
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waiting-for-info Issue is not actionable because of missing required information, which needs to be provided.

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@434944696
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在win10本地测试上传视频到七牛云基本都是成功没问题的,但是项目部署到阿里云ubuntu系统基本会出现报错:text_body:None, status_code:-1, exception:('Connection aborted.', timeout('timed out',)), req_id:None, error:('Connection aborted.', timeout('timed out',)), x_log:None, _ResponseInfo__response:None 请问下这个问题怎么解决呀

@wxy2077
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wxy2077 commented Sep 27, 2019

我也总是上传出现这个问题:
_ResponseInfo__response:None, exception:('Connection aborted.', timeout('timed out',)), status_code:-1, text_body:None, req_id:None, x_log:None, error:('Connection aborted.', timeout('timed out',))
有时上传正常, 有时就出现这种错误!
楼主有解决方法吗?

@liupan-hi
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liupan-hi commented Dec 23, 2019

+1,我也出现这种问题
error:('Connection aborted.', timeout('timed out',)), x_log:None, exception:('Connection aborted.', timeout('timed out',)), status_code:-1, req_id:None, _ResponseInfo__response:None, text_body:None

@forrest-mao forrest-mao added the to-be-confirmed Someone must examine and confirm this is a valid issue and not a duplicate of an existing one. label Jul 22, 2020
@forrest-mao
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forrest-mao commented Jul 22, 2020

内部issue TS-996

@songfei9315
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-1一般是网络问题导致失败,需要相关信息(比如客户端ip,请求时间,请求到的节点ip)给我们来排查,具体可以提交下工单 https://support.qiniu.com/tickets/new

@forrest-mao forrest-mao added waiting-for-info Issue is not actionable because of missing required information, which needs to be provided. and removed to-be-confirmed Someone must examine and confirm this is a valid issue and not a duplicate of an existing one. labels Aug 27, 2020
@mtndewxu
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大概率因为阿里云带宽太小了,可以尝试调大带宽.

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