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Actions.pm
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Actions.pm
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package Actions ;
use strict;
use warnings;
use Scalar::Util qw(looks_like_number);
use Error qw(:try);
use Rtactions ;
use Ihl ; # The Incident Handling Language Parser ...
## Variables del modulo
## Mostly this is "wrapper" for using RTactions in both the
my $server ; # internal variable for the RTIR server, assigned at login
my $username ; # Internal variable for the RTIR user, assigned at login
my $password ; # internal variable for the RTIR user passwor,d, assigned at login
my $pathdisplay="/RTIR/Display.html?id=" ;
my $dbg =0 ;
sub dbg {
if($dbg == 1) {
print "DEBUG ACTIONS :" ;
for (my $i =0 ; $i!= @_ ; $i++) { print "$_[$i] " ; }
print "\n" ;
}
}
#
# Currently implemented commands
# take / untake
# info / list
# Quit (main code)
#
#
# Rules translation
my %rules_t= (
"allways" , "(1 == 1 )" ,
"never " , "(0 == 0 )" ,
"#SUBJECT" , "\$ticket{'Subject'}",
"#FROM" , "\$ticket{'Requestors'}"
);
my @rules ; # wil contain the rules
my $rulesfile="ihl-rules.xml" ;
# Funciones sobre las RULES
sub xml2hash {
my $xml = $_[0] ;
my %h= () ;
my $i ;
my @temp = qw (name description condition actions) ;
foreach $i (@temp)
{
$xml =~/.*<$i>(.*)<\/$i>.*/s ;
$h{$i} =$1 ;
chomp $h{$i} ;
}
return \%h ;
}
sub rulessplit {
my $cad =$_[0] ;
$cad =~ /.*<rules>(.*)<\/rules>.*/msi ;
my @alertas= split /<\/rule>/s , $1 ;
pop @alertas ;
for (my $i=0; $i!=@alertas ; $i++) { $alertas[$i] .= "</rule>\n" ; }
return @alertas ;
}
sub load_rules {
open FILE, $rulesfile;
my $txt = join "" , <FILE> ;
close FILE ;
# dbg("leido : $txt") ;
my @tmp = rulessplit ($txt) ;
# print "Hay @tmp rules\n" ;
foreach my $r (@tmp ) {
#print "processing $r en load_rules\n" ;
my $rh = xml2hash ($r) ;
push @rules , $rh ;
# $rules{$$rh{'name'}} = $rh ;
}
}
sub print_rules {
print "Current Rules\n" ;
my $r ;
for ($r =0 ; $r!=@rules ; $r++) {
print "[$r] $rules[$r]->{'name'} , $rules[$r]->{'description'} \n" ;
}
}
sub show_rule {
my $r=$_[0] ;
print "Name: $rules[$r]->{'name'}\nDescription: $rules[$r]->{'description'}\n" ;
print "Condition:\n$rules[$r]->{'condition'}\n" ;
print "Actiones:\n$rules[$r]->{'actions'}\n" ;
}
sub rules_translate {
my $linea = $_[0] ;
$linea =~ tr/\n//d ;
foreach my $k (keys %rules_t ) {
if ($linea=~ /$k/) {
$linea =~ s/$k/$rules_t{$k}/e ;
}
}
return $linea ;
}
# Funciones
sub login{
$server=$_[0] ;
$username=$_[1] ;
$password=$_[2] ;
Rtactions::RT_login ($server,$username,$password) ;
}
sub list {
Rtactions::RT_list ;
}
sub get_tickets {
return Rtactions::RT_get_tickets() ;
}
sub info {
my $id= $_[0] ;
my $detail=$_[1] ;
Rtactions::RT_info($id,$detail) ;
}
sub take {
my $type=shift (@_ ) ;
my ($start, $end );
my @list ;
if ($type eq "range" ) {
$start=shift (@_ ) ; ;
$end=shift (@_) ;
for (my $i=$start ; $i!=$end +1 ; $i++) { push @list, $i ;}
}
elsif ($type eq "list") {
@list= split /\s+/,shift (@_) ;
@list= reverse (@list) ;
pop @list ; # required last value in $list is not a ticket
}
elsif ($type eq "all") {
@list= get_tickets() ; }
foreach my $k (@list) { Rtactions::RT_take $k ; }
}
sub untake {
my $type=shift (@_ ) ;
my ($start, $end );
my @list ;
if ($type eq "range" ) {
$start=shift (@_ ) ; ;
$end=shift (@_) ;
for (my $i=$start ; $i!=$end +1 ; $i++) { push @list, $i ;}
}
elsif ($type eq "list") {
@list= split /\s+/,shift (@_) ;
@list= reverse (@list) ;
pop @list ; # required last value in $list is not a ticket
}
elsif ($type eq "all") {
@list= get_tickets() ; }
foreach my $k (@list) { Rtactions::RT_untake $k ; }
}
sub reject {
my $type=shift (@_ ) ;
my ($start, $end );
my @list ;
if ($type eq "range" ) {
$start=shift (@_ ) ; ;
$end=shift (@_) ;
for (my $i=$start ; $i!=$end +1 ; $i++) { push @list, $i ;}
}
elsif ($type eq "list") {
@list= split /\s+/,shift (@_) ;
@list= reverse (@list) ;
pop @list ; # required last value in $list is not a ticket
}
elsif ($type eq "all") {
@list= get_tickets() ; }
foreach my $k (@list) { Rtactions::RT_reject $k ; }
}
sub url {
my $type=shift (@_ ) ;
my ($start, $end );
my @list ;
if ($type eq "range" ) {
$start=shift (@_ ) ; ;
$end=shift (@_) ;
for (my $i=$start ; $i!=$end +1 ; $i++) { push @list, $i ;}
}
elsif ($type eq "list") {
@list= split /\s+/,shift (@_) ;
@list= reverse (@list) ;
pop @list ; # required last value in $list is not a ticket
}
elsif ($type eq "all") {
@list= get_tickets() ; }
foreach my $k (@list) { print "Ticket URL: " . $server . $pathdisplay . $k . "\n" ; }
}
sub do_actions {
my $regla=$_[0] ;
my $codigo= $_[1] ;
my $ticket = $_[2] ;
my $ihl_parser=Ihl->new() ;
$ihl_parser->setvar("current",$ticket) ;
$ihl_parser->setvar("ENDSTATUS",-1) ;
$codigo=~ s/\n/ /g ;
$codigo=~ s/\t+/ / ;
# print "Codigo limpio:\n$codigo\n" ;
$ihl_parser->YYData->{DATA} = $codigo ;
# $ihl_parser->YYParse(yydebug => 0x1F, YYlex => \&Ihl::ihllex) ;
$ihl_parser->YYParse( YYlex => \&Ihl::ihllex) ;
my $res= $ihl_parser->getvar("ENDSTATUS") ;
if ($res == -1 ) { print "RULE $regla has a error evaluation return $res on ticket $ticket \n" ; $res=0 ; }
return $res ;
}
sub do_process {
my $id = $_[0];
# my $ticket = $rt->show(type => 'ticket', id => $id);
my %ticket= Rtactions::RT_ticket_content($id) ;
my $mode ="test" ;
my $fin =0 ;
my %localvars = () ;
for (my $k=0 ; ($k!=@rules && $fin != 1) ; $k++) {
my $cond = rules_translate ($rules[$k]->{'condition'} ) ;
# dbg ("condition a evluar es $cond-x-") ;
#print "from = $ticket->{'Requestors'} subject $ticket->{'Subject'}\n" ;
if (eval ($cond)) {
dbg ("$cond evalua a true !!");
dbg ("Regla $k concuerda. En ticket $id hay que ejecutar $rules[$k]->{'actions'}") ;
$fin= do_actions ($k, $rules[$k]->{'actions'},$id) ;
# print "Rule $k match\n: execute $rules->[$k]->{'actions'} , ticket $id\n" ;
# $fin = do_actions ($k, $rules[$k]->{'actions'} , $id ) ;
}
}
}
sub process {
my $type=shift (@_ ) ;
my ($start, $end );
my @list ;
if ($type eq "range" ) {
$start=shift (@_ ) ; ;
$end=shift (@_) ;
for (my $i=$start ; $i!=$end +1 ; $i++) { push @list, $i ;}
}
elsif ($type eq "list") {
@list= split /\s+/,shift (@_) ;
@list= reverse (@list) ;
pop @list ; # required last value in $list is not a ticket
}
elsif ($type eq "all") {
@list= get_tickets() ; }
foreach my $k (@list) { do_process $k ; }
}
## Required at end
1;