[SGDEX] media.errorCode == -5 media.errorMsg == no valid bitrates

[antonio-henrigo]

I am relatively new to Roku. Currently trying out the channels but I have a problem that I can't resolve.

When I access some channels begins loading but in few seconds return to home page.

I trying debugg the error and I can see this return:

SGDEX: View Manager runProcedure addView
SGDEX: newView.setFocus(true)
[SGDEX] media.errorCode == -5 media.errorMsg == no valid bitrates

But I don't understand how I do to fix that.

[RokuChris]

Media errors usually indicate a problem with the content you're trying to play. Which of the sample channels are you seeing this in?

[antonio-henrigo]

Chris, first thanks for answering me!

This error happen when I access this chennels:

Band
Cultura (erro)
Record
SBT
Agro+
Arte1
BandSports
BandNews
Terraviva
Smithsonian
RFMTV
MCMTOP
PARAMOUNT CHANNEL
Comedy Central
MTV LIVE
MTV
NICKELODEON
NICKJR
AMC
DW
Sabor&Arte

Everything happens the same problem!

[RokuChris]

None of that content is from our sample channels, so this may not be a problem with SGDEX. My best guess is that there's something wrong with the streams themselves. I would suggest taking a look at the streaming specs to be sure you're encoding them in a playable format: https://developer.roku.com/en-gb/docs/specs/media/streaming-specifications.md