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[Bug] Uploads not working #1193

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Crimson7806 opened this issue Sep 17, 2024 · 6 comments
Open

[Bug] Uploads not working #1193

Crimson7806 opened this issue Sep 17, 2024 · 6 comments
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bug Something isn't working

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@Crimson7806
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RomM version

3.5.1

Describe the bug

I cannot get uploads to work on non local connections, whether I am at work or using the guest network at home

To Reproduce

I made sure I was not connected locally to the host server in any way, I used my domain name I have setup via reverse proxy, and also tried my WAN IP with my port (yes I am port forwarded) and both pages loaded, but uploading doesn't work, it starts the upload, and cuts off seemingly randomly and says " All files skipped, nothing to upload." with an X mark on the file upload status.
occasionally it says succeeded with a check mark, but the files do not appear to actually be on the server, and it still seemingly fails.
nothing in the logs indicate any sort of status on uploads or downloads. I am not sure if the fact I am running on unraid changes anything. File formats do not seem to matter or affect it either, they all fail.

Expected behavior

Hopefully logs on Unraid would allow us to see a more in depth debugging on uploads and downloads, as there is no way to figure out if it is a client issue, server issue, or RomM issue. Myself and another user in the discord uploaded files to each other's servers, and no luck for either of us. Clearer debugging for uploads would be a big plus

Screenshots
image
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Desktop (please complete the following information):

  • OS: Windows as client/ Unraid as server
  • Browser: Edge
  • Version: Microsoft Edge 128.0.2739.67 (Official build) (64-bit)
@Crimson7806 Crimson7806 added the bug Something isn't working label Sep 17, 2024
@gantoine
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can you post the container logs? either from the unraid UI or using the terminal with docker logs romm.

@MightyDjinn
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This is likely an issue with the “proxy-body-size” on your reverse proxy. Check the developer console on your browser and see if any of those “x” contain a HTTP 413 response.

@gantoine
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we use an internal nginx proxy as well, and we just merged a fix for proxy limits #1201

@MightyDjinn
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I was speaking to the proxy that @Crimson7806 has sitting in front of the app. Sorry for the confusion!

@gantoine
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ah no confusion at all! i was just mentioning that we have an internal proxy too that deals with proxy limits on uploads

@Crimson7806
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Nothing shows in the logs or the developer console relating to uploads failing or anything, I also tried a cloudflare tunnel and I got the same results

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3 participants